Woodstock, GA – Electrical, Plumbing & HVAC Service

Homeowner has an old blue polyethylene water pipe that has split and begun leaking. The split is most likely due to a tree root growing on the water line. The tree root is pushing the water line so much that the root has begun growing around the water line. Cut out and removed failed section of water pipe. Installed 2 1” PEX 90°s to move the waterline out of the way of the root. Reconnected the water line via 1” PEX and 2 additional 90°s. Pressurized water system and tested for leaks. Had homeowner purge air a debris via a bathtub. Meter is now still.

Homeowner inquired about past issue with water heater. Homeowner stated that in past, water heater would code out and they would have no hot water and they experienced a similar situation this week. Technician diagnosed tankless water heater and found tankless is undersized for home. Homeowner may have the same issue going forward and technician recommended replacing tankless and/or flush. Homeowner opted to flush tankless. Technician flushed tankless, cleaned debris from water inlet screen, removed blower motor and cleaned debris out of housing and cleaned flame rods and igniter. Checked and tested for leaks and functionality.

Came here to inspect ductwork and insulation, On a 2024 Rheem heat pump and coil and a 2006 Trane furnace. The system is missing some return air, I did quote the customer to have two returns added to the kids room. He also wanted me to do a quick inspection on the furnace. The only thing I found was a dirty blower wheel, dirty outdoor coil and the drain line was connected with the pump in the basement. I did quote to have those things fixed. He also signed up for our home care program.

On today’s visit advance is having issues with inconsistent, hot water throughout his home. Whenever he’s taking a shower in the master bathroom and another fixture is running he instantly loses hot water to the shower. As I was inspecting the plumbing that was installed in the home that was built in 2023, I isolated the return line of the recirculating pump to identify if that is the issue of causing inconsistent, hot water with the swing check valves if they are operating properly. I deduced that that is the issue that the circulating pump and check valves are the issue. I replaceed the recirculating pump and check valves that are spring loaded and work more efficiently than swing check valve. I turned the water back on to the house to test all the fixtures are getting consistent hot water. After checking everything that is working properly of supplying hot water consistently this has solved the issue. We are all set here for today and if Vance has any other questions he’s going to h

We wired in and installed (1) 240v 30 amp circuit for the sauna heater and controls. We installed conduit coming down the basement wall and into a junction box to be able to covert over to thwn wiring. We installed seal tight along the sauna and installed the control panel on the outside and another whip inside to the heater. We wired a 120v 20 amp circuit over to the basement exterior wall and installed a receptacle for the lighting. We supplied and installed a breaker for the heater and a duel function 15 amp for the lighting. We tested everything to ensure it is working.

Homeowner inquired about leak underneath sink. After further, the diagnosis technician discovered garbage disposal was leaking. Homeowner also inquired about toilet not flushing properly. Technician installed new garbage disposal and new flush tower for toilet. As a courtesy technician installed fill valve. Checked and tested for functionality and leaks.

Came out for a leaking duct issue. Customer was experiencing water build up around some supply registers upstairs. Looked over the hvac equipment a found there is no discharge air sensor. This sensor controls the air supply temp and cycles off the compressor if the air supply temp goes too low. There is also no humidity control so this combination of cold air temps and no humidity control can result in water forming on registers. There was one area with no hvac equipment present so it was recommended a roofer come evaluate that area. Gave the customer a few options to fix the humidity issue from upgrading thermostats with humidity control and adding the discharge sensor to installing a complete ducted dehumidifier with its own humidistat. Customer signed up for homecare plan and will consider his options moving forward.

I was here a week ago, troubleshooting a dishwasher and disposal, not working. During my troubleshoot I found out I could not remove the dishwasher due to how the flooring was laid. The customer had someone remove the dishwasher and I was able to finish my diagnosis. The connection point had a loose neutral which had burned up. Also, the wire going to the disposal was a 14 gauge wire on a 20 amp circuit we redid the connection for the dishwasher and added a cord to it. We redid the outlet inside the sink cavity so that the dishwasher and disposal could both be plugged in. The dishwasher and disposal are both not working.

Arrived on site to troubleshoot breakers that were repeatedly tripping. After diagnosing the issue, determined that the affected breakers were part of the known failed Eaton CH breaker generation. Provided the customer with options and a quote to replace the defective breakers. Upon customer approval, removed and replaced the failed breakers with new units. Tested all affected circuits and verified proper operation. All breakers are functioning correctly, and the electrical system is operating as intended

No cool whole home. 2nd opinion on failed compressor. Previous company stopped communicating with customer. Found 2017 Lennox 4 ton zoned single stage ac and furnace. Disconnect was missing from outdoor disconnect. Located inside electrical panel of outdoor unit. Upon inspection found system to have a locked compressor. Compressor would attempt to run then quickly hit LRA and shut down, fan would operate. Checked capacitor, contactor. Ohmed and megohmed compressor out finding compressor fails all megohm tests indicating windings have failed in compressor however they are not shorted. Ac is dirty, contactor burnt, systems lacks a wet switch and blower capacitor is weak as well. Explained to customer everything going on with equipment and that this being single stage equipment with zoning causes premature failures. Explained that variable speed/modulating equipment is the only equipment designed to handle zoning properly due to its ability to modulate speed with need. Informe

Relocate and replace water heater with 65 gallon hybrid water heater. Eliminate water lines and gas lines where current water heater is. Open ceiling in garage and new water line from current water heater location to new water heater location.

One year part warranty on compressor only. There is no warranty on existing equipment. Customer understands that the current setup is not designed properly as it is single stage with zoning. Per customers request we are going to lock open zone dampers so that the zoning is disabled. Main floor thermostat will control entire system function. Basement level thermostat will be nonfunctional, but will remain in place. Customer understands that this is an immediate/temporary repair until he is ready to replace with a variable speed zone system. Came back on 07/14/26 to replace the main floor system compressor and capacitor. Properly replaced the compressor and capacitor. Added a bi-flow filter drier. There was not installed. Pulled down to 540 microns vacuum. Refilled up to 10 lbs of R-410A to bring pressures to normal with 10 degrees subcool 87 degrees ambient temperature 20 degrees delta T. Per customer request, I should eliminate 1 zone and have system only working from 1 thermost

Replacement of front exterior fixtures, new switch and breaker.

Repair water lines that were leaking from the fittings of cpvc and pvc. Waited one hour of glue to dry before turning on the water and checked for any leaks after repairs have been done. Did not see any more leaks and no other issues. We are all set here for today.

Replaced upstairs system Plenum’s media filter one new return cut

Technician replaced flush tower seal to Kohler toilet ( 2025 ) along with new braided stainless steel supply line and fill valve. As a courtesy, toilet seat and tank was tightened due to it being loose.

I replaced a surface mount meter can on the home and remade the connections with anti seize.

No cool upstairs due to water in the drain line and drain line heavily clogged. Vacuumed the water and cleared drain line with nitrogen and mighty pump. Also, added vinegar to clear drain line ,as well. Drain line is clear at this visit. System is working properly with no other issue.

No Cool- 2016 Goodman, 1994 Rheem Arrived and found indoor unit running and outdoor unit not running. Found that the outdoor capacitor had a wire burnt in two and the terminal for the capacitor had burnt as well. Completed a full inspection and found that the contactor outside was in poor shape. The system has a large amount of ants inside. I sprayed bug killer to get rid of the ones in the electrical compartment to keep them from getting inside the contactor and not allowing the system to cool again. Also found the blower motor and outdoor coil dirty and in need of cleaning. Indoor coil is heavily deteriorated from age and rust. I presented my to the customer. Customer chose the bandaid repair for today. The wiring was repaired and a new capacitor was installed and the system is back running. I did express my concerns to the customer about the current condition of the equipment. Age has taken its toll on the overall condition of the unit. And being 32 years old, dependability is no

For this job we removed and replaced existing water heater, in order to install new heater we needed to cut a hole on wall with customer approval to remove old water heater and install new one to minimal space. reworked the piping from main water penetration in home installing a halo 5 whole house water filtration system. Installed new main shut off valve, new prv, and 3 bypass valves for halo 5. Also made penetration to exterior of home to run discharge line for halo 5. Also installed new hose bib as a curtesy for customer. Tested and checked for leaks and conducted a super cleanup.

**Service Summary** Today we inspected your **main floor HVAC system**, which consists of a **2022 Lennox air handler and 3-ton heat pump**. We arrived for a **no cooling** concern and found that the zoning system was not responding correctly because the **zone control board was stuck in heat mode**. The zone board was reset, and the system was thoroughly tested. After resetting the board, the equipment responded properly and the issue did not return during testing. During the inspection, we also identified **microbial growth inside the air handler**, noted that the system is **missing TE standard flood protection**, and observed signs of **deferred routine maintenance**. Overall system operation was restored today, but the intermittent zoning issue could return if the zone control board continues to malfunction. ### Solution Options **Option 1 – Repair** * If the no-cooling issue returns, replace the **zone control board**. * This addresses the likely cause of the intermittent zo

Replaced old expansion valve with a new thermal expansion tank. Repiped as needed. Tested for leaks and function, all good. Thank you for choosing T.E. Certified.

6/17: Engineer approval in progress. RW 7/2/: Justin requested an engineer approval. Waiting for approval to come back before scheduling CM Electrical service upgrade Cherokee County Permit - engineer approval needed to relocate main exterior disconnect (CEMC) - MO (sent to SM to work on engineer)

Customer called us out for 2 clogged sinks. I tested the sinks and they were slow to drain. I gave the customer multiple options and they chose to have the line cleaned with a machine. I removed the right p-trap and ran the machine down the line. I put everything back together, tested it and it was still slow drain. The stoppers were very small so we decided to change them to one with a larger drain. I removed both sink traps and stoppers, installed the new ones and tested. I ended up having to caulk and use pie thread on the left sink due to a leak that wouldn’t stop and I could not find out why. Right sink is not leaking at all. Customer is aware and will keep an eye on it. I put everything back in the cabinet and cleaned up throughly.

Arrived to complete quoted repairs. There was a mix up on what work was to actually be completed. The estimate that was signed was option c, Brock’s previous invoice notes stated the customer approved option b. The Apco x was removed from the invoice and the HomeCare discount was adjusted to reflect the new total. I cleaned the blower wheel, evaporator coil and outdoor coil. Once repairs were completed the system was verified to be working as it was before I arrived.