If you're having problems with your air conditioning, heating, plumbing or electrical system, turn to TE Certified. Our licensed HVAC and plumbing technicians and electricians in Sugar Hill, GA have served the surrounding areas for decades!
We're not satisfied until you're satisfied, which is why we have thousands of 5-star reviews in the Sugar Hill, GA area. Read some of our reviews below to see why your neighbors trust TE Certified when they need an electrician, plumber or HVAC company!
Recent Jobs and Reviews in Sugar Hill, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Darren was professional, knowledgeable, and talented. He did a great job and resolved our issues quickly.
Flipped customers, shower cartridge upside down and turn his water heater recirculation on
Nathan and Bailey were both great!
Complete service upgrade along with safety updates throughout the home emailed permit to Sugar Hill
For this job, I worked on doing an electrical troubleshoot on kitchen countertop circuit that had stopped working. after doing my thorough evaluation, I noticed the neutral wire in the panel was charcoaled, causing the circuit not to work and the outlet reader to read hot ground reverse. noticed other double tapped neutrals as well so owner wanted to go ahead and separate neutrals and extend burned wire that had to be cut. Left estimates and recommendation.
Leak in ceiling from shower above Cut drywall ceiling to confirm this is a shower pan leak After cutting drywall, we confirmed the “new “ shower pan system has failed Customer will get tile guy back out to fix the shower At minimum, shower floor and bench must be removed to remove shower pan and a new shower pan must be installed correctly. Then the shower surround must be waterproofed before install of tile. If you are choosing to install a bench, I recommend to install a surface mount bench that folds up and down to have more use of your space when needed. This also prevents extra points for leakage.
Home inspection safety check replacement of damaged outlet only
Toilet
Repipe on kitchen sink (2) bowls and retrap. Also, tied in dishwasher line to sink and looped line. Moved drain line over for proper drainage. Removed damaged strainers and fittings. Cleaned sinks, cutout wye and old ptrap. Installed new fittings and basket strainers. Trapped sink, filled bowls tested 3 times. Draining properly, no leaks.
Excellent service
Flushed customers, tankless water heater
British drama conducted lead detection services for homeowner. We isolated the main between the meter and the shut off in the garage. I found no leak on the main. We then opened up the shut off in the garage and found no leak inside of the home/under the slab/. We checked the efficiency of the meter by opening a hose bib and checking to see if the dial read correctly, it did. The meter is functioning correctly and there is no leak on the water main service outside of the home, or on the system inside. I checked in the attic to make sure there was no leak coming from the condensate line, or pan that the furnace sits in. I pulled the cap on the sewer, clean out in the flower bed in front of the home and the riser was empty. There was no water in the bottom either so the sewer line appears to not be holding water either. mrs. Hershman did advise me that they have had backups inside of the home in one toilet in particular in their daughter‘s bedroom. I advised her that if she would like to
Install customer supplied faucet
Called this morning and they came out same day! Very pleasant experience with everyone at the company especially my tech Mr. Maddox!!
Diagnostic check on tankless. Heater is 8 years old. Cleaned fan and filter. If problems persist would need to descale. Also, quoted for new tankless heater.
Provided free estimates to replace a meter base for a friendly homeowner in Sugar Hill.
install 50 gallon water heater with 10 year manufacturer warranty
Bare minimum repairs performed today to get system cooling for tonight. System needs additional work quoted. Install supervisor to come out Monday and quote options for replacement as well. Today’s repairs are not a fix and should be considered temporary until replacement or further repairs can be made.
Excellent Service for a great price!
Complete quoted work
Javier is professional and informative, with excellent customer service!
Arrived at the home due to multiple breaker tripping and ac not working, resolved the issue by replacing breaker and reterminating ac disconnect wiring
Jason was so helpful and a miracle worker to get my a/c running! He was very knowledgeable and professional! Thank you!
Ron was great! He explained all of my questions. He was polite and very professional!
Thank you for contacting TE Certified to help with your Home Care needs. For this appointment I installed a new EV charging outlet below your main panel. I’ve attached all the pictures taken throughout the process with this invoice. If you have any questions or if you experience any electrical issues, please contact me directly. If you would like help from any of our other professional tradesmen with 5% off your next home improvement solution, please contact our office and they will happily assist you. Thank you again for your time and the opportunity to serve you, your family, and home. Take care, enjoy your faster charger, and have a great Spring/Summer! -Luis L. 😁👍
Compressor ohming bad. Both hard start kit and capacitor at zero. Was able to get running with new capacitor until we can provide replacement options for customer. More than likely compressor will seize or stop running soon. Amp draws are very high and compressor is loud when running. Install supervisor to come out and provide options.
homeowner stated that her HVAC technician came out to troubleshoot and told her that the breaker was bad. I had 250 volts going from the breaker to the disconnect. Same voltage going from the disconnect to the terminals on the unit. We also replaced the breaker to rule out that being the issue. I also noticed that the cover to the panel had some blackening from the Arc fault breakers. The top arc fault breaker failed to trip when the test button was pressed. Surge protector is highly recommended. Everything tested and working properly minus the AC. We scheduled a HVAC technician to come out.
Replaced tub overflow for customer gave them new access panel to the backside of the tub
Remove and replace main shut off valve in crawlspace Remove and replace toilet shut off valve in upstairs hallway bathroom Psi 68
Performed homecare. Checked heating and cooling. System is short on ductwork. Homeowner was advised. The homecare can call and setup a time with an install supervisor if they would like an estimate for new plenums and additional duct runs added to the system. I replaced the oversized breaker for the outdoor condenser.
Replaced basket strainer in basement kitchenette. Tested with no leaks or failure at time of service.
For this job, I worked on replacing all smoke detectors in the house a total of eight
Perform one time maintenance. Homeowner says in the past technicians have added 1 pound of refrigerant says his system is always low. Found that the system has a 12 inch bypass. Did not see a damper on that 12 inch bypass. This can give the refrigerant at the appearance of being low. Found the zone one damper was not wired correctly. Causing it to be stuck open. Performed low-voltage wiring repair for the damper. Tested damper for proper operation. Explain to the homeowner from a liability standpoint I cannot add refrigerant to his system because the airflow issue is of major concern. In order to properly reset a refrigerant charge we need to correct the airflow issue. Homeowner would like a quote for an entire AC replacement. Because we are not sure entirely if we add the bypass damper if the refrigerant will still appear low. Unit is cooling roughly 10° to 15 at this time.
Muy bueno
Excellent service!
Smart, talented, and hard working.
Today I was able to have Ben and Martin at my residence today. The were finishing my install of my Rinnai Tankless Water Heater. And if I had to describe their work in a word? Amazing. Not only did they do a great job with my Tankless Water install but my wife asked while they are here - could they fix the 5 slow drains in all the bathroom sinks? They have never worked great since we built the house. Ben and Martin were able to upgrade and replace our drains with much better Kohler products. Just - WOW! They did a great job and I am as pleased as could be. We have one more project in the works and we plan to call TE Certified. I hope Josh the Owner of TE Certified sees this survey. I really want him to know that Ben and Martin continue to knock it out of the ballpark. They both represent TE Certified in a very positive light!!
John was very professional and gave me a lot of information on what to expect with this huge project! Very courteous and polite!
We had an urgent need on Christmas Eve as our furnace completely stopped running, no warning, no prior issues. Our regular HVAC company had once said they didn't work on a Nest and my husband had heard TE Certified advertise on the radio and suggested we reach out. Koi Perng was the technician assigned to our situation and he did a thorough inspection of our unit. Unfortunately, he didn't have good news and our furnace required a lot of work. It seems the company we had been using for the last 2 years had never made us aware of all the issues with our furnace. Because of the holiday and needed parts, it was 4 days before Koi could come back and fix our system. He was excellent, took videos of his work and walked us through every step of the process, what our unit looked like before and after, and patiently explained how we likely got where we were and why such extensive work was necessary. While I wouldn't wish our situation on anyone else, Koi, and others at TE Certified made it a positive experience. We will continue to use TE Certified for our annual maintenance and highly recommend their service.
They came in and diagnosed the problem with our unit and gave us the estimate of everything that was going to need to be replaced. They were thorough and professional. TE Certified will be our first and only choice going forward for any electrical work on our home.
Johan was awesome, another reason why I continue to use TE Certified
This was my first time using TE Certified and will definitely use them again for future needs. Nathan and Kelvin (plumbing) were professional, friendly, knowledgeable, and efficient. He called while on his way and arrived within the scheduled arrival time. I am replacing a 1989-era dishwasher and needed both electrical and plumbing work done before it could be installed. I was pleased with the service and overall experience, from scheduling to work completed, to their workmanship warranty.
This was my first experience with TC Certified and it has been great. I will certainly use them again in the future. I am replacing a dishwasher from 1989 and there was both electrical and plumbing work that had to be done. It was easy to schedule with TE, they sent a reminder text and a call to let me know they were on their way and Carlos (electrician part) was efficient, friendly, knowledgeable, and professional.
Great service!!
Great customer service
As most of the jobs that I have performed with TE, Martin clearly explained to me the different options available and provided pros/cons of each. Everything is working as expected, and left everything clean. The price might be higher that other companies, but it worth it having the security the job is professionally done.
Great job!!!
Excellent service
On time and very professional!
I needed some electrical jobs done in my home, and Luis Lopez from TE Certified was a great worker and did a flawless job. He answered all of my questions and was very knowledgeable in his field of work. His attitude was great and I feel confident allowing him to repair my home.