Homeowners know they can count on TE Certified when they need HVAC service, a plumber and electrician service in Norcross, GA. Every member of our team is licensed, certified and has at least five years of experience providing residential maintenance, repair and replacement services.
Whatever your home maintenance needs, from plumbing repair to air conditioning maintenance to an electrical safety inspection, TE Certified is the company to call in Norcross, GA. Check out our many happy reviews from your neighbors to see why they choose us every time!
Recent Jobs and Reviews in Norcross, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Upon arrival customer stated that system was not cooling properly during hotter parts of day for upstairs system. Gas furnace is 17 years old, ac and coil is 17 years old. Did full evaluation of system, found that system has a failing compressor that’s cutting off on thermal overload during the hotter parts of day due to compressor over heating. Condenser coils are very clogged and dirty. Compressor is pulling high amps when running. Checked indoor unit, noticed there was small amount of water in pan and unit, due to system being low on refrigerant system is freezing, evaporator coil is very rusted, drain line is getting clogged with rust. Due to age of system, cost of repairs and system no longer being efficient recommend updating system. Customer stated she will speak with her husband about options given today and they will let us know how they want to proceed forward. Gave customer estimates for repairs, repair amount would continue to go up depending on where leak/leaks in refriger
Customer called about a leak underneath kitchen sink. TE arrived and inspected underneath sink. Found leak on spray hose nozzle. Customer will wait till homeowner returns from trip before deciding on next steps.
Very pleasant and professional!
Perform the walk-through of the home intestinal fireplace to verify proper operation and gas flow. All fireplace were functioning, correct except for the downstairs outdoor fireplace and the main floor sunroom fireplace. Disconnected the gas supply to both units to confirm that they were receiving gas and both were found to have adequate gas flow. Based on the testing, the issue appears to be with the gas, log burners rather than the gas supply. Customer was informed that both fireplaces are receiving gas and the gas lock sets will need to be replaced when they are ready to restore operation.
Replace bad dual capacitor. Replace bad contactor. Repaired refrigerant leak at evaporator coil solder joint. Added 5 lbs. of 410A refrigerant. System is currently working.
One for one fan replacement Install new fan box replacement outdoor for two fans Install new fan rated pancake Install new pvc tap box outdoor, new flex whip , and new outdoor wire
Installed new 1/2 gas line for new gas stove cooktop.
Returned today to complete the previously approved repairs identified during the buyers home inspection. Replaced the master shower valve, adjusted the half bath toilet tank, and installed a gas sediment trap on the basement tankless water heater to bring the gas piping into compliance. Upon completion, all repairs were tested and verified for proper operation. The shower valve is functioning correctly with no leaks, the toilet is operating as intended, and the newly installed sediment trap is secure and leak-free. All work was completed in accordance with the agreed scope to address the buyers inspection concerns.
SERVICE CALL: Upon arrival homeowner stated the hvac system is not Working properly on cooling mode. After complete troubleshooting I found the outdoor condenser unit carrier 2 1/2 ton capacity 8 years Old the Dual run capacitor failed was reading 0.0/0.0 uf and capacitor is rated 45/5 uf. Plus test compressor internal windings readings are below 100 mega ohms that’s indication of compressor is weak and may failed In the future by homeowner request performed minimum repairs Install new dual run capacitor 45/5 plus install compressor Hard start kit Test refrigerant charge pressures are ok recommend deep condenser coil cleaning to restore efficiency. By customer request test first floor unit Check capacitor is ok at manufacture specifications check refrigerant Pressures ok I recommend condenser chemical cleaning. After final Inspection system are working ok at this moment. Homeowner sign up for 2 systems HOMECARE plan recommend to schedule your first maintenance Visit as
Seperate neutrals in panel
For this job, I came to provide a free estimate for a customer who wanted a quote on replacing their thermostat. I began by presenting two options, one being our standard pro T stat, and the other being a digital ecobee thermostat. I explained the benefits of both and with the ecobee you can control the temperature through your phone. The customer wanted the quotes emailed to him since he will need to discuss this with his mom. I sent it to his email. Thank you for choosing TE certified.
Replace breaker and troubleshoot compressor
Installed PRV in garage. Gave quote for capping off laundry sink line, pulling toilet to assess if flange replacement is needed for hallway bathroom new toilet install, water heater replacement, replacing flapper for master bathroom toilet, and running new dedicated water line to new ice maker box for fridge.
For this job, I worked on installing a customer provided ceiling fan from scratch outside underneath the porch, tested connection and voltage upon completing everything is working properly also silicone the hole that was penetrated through the wood to prevent any moisture or animals coming inside
Ballast bypass and rewire part of lighting circuit
Ran new drain and installed new flange to set new customer supplied toilet in hallway bathroom.
On this visit we performed the following work; Install new dedicated 60amp circuit for Tesla universal wall mounted car charger. Install whole home surge protector at the main panel. Run & install 20amp circuit to the garage. Installed a 20amp GFI outlet. Performed a thorough walk through with the customer and signed for approval. We then received payment.
Replace emergency light in hallway
Replaced leaking basket strainer at kitchen sink. Installed new dishwasher tailpiece with new master trap as well. Tested and ensured there are no leaks present at this time.
For this job, we came initially to install bathroom fan/take a look at bathroom outlets
Install customer supplied toilet
Return to connect new wire
For this job, I came to look at a system that was not cooling. Once I arrived, I hooked on my gauges, and immediately noticed that the system was completely out of refrigerant. I gave the customer an estimate to perform a nitrogen leak and she agreed. I proceeded to pump the system with nitrogen to properly test each joint and the indoor and outdoor coil to detect where the leak can be coming from. After a thorough analysis I was able to determine the leak is from the indoor coil. I explained to the customer that due to the supply house being closed I wouldn’t be able to give an accurate estimate for that coil but tomorrow morning I will be giving a call to update the customer.
kitchen plug mold is not working , fan function of fan/can is not working
Figure out why we have power loss to downdraft unit for cooktop
Excellent service
Install interlock kit on panel
Martin arrived promptly, explained the service call pricing, investigated and found the problem. Showed video and explained the needed repair. Great job!
5 star service
Great!
Excelente
Austin was great 👍
Recommend TE and Martin highly. Very responsive, professional, courteous. Martin diagnosed the issue and presented us with a variety of options and handled the repair in a timely manner. I will call TE again for any electrical needs and am happy with the value and service.
Charlie went through all my options and answered all my questions while guiding me to the best set-up for my electric vehicle charger.
Hubert is our preferred technician and does a great job every time. Punctual, professional, courteous, and knowledgeable!
It was very good as everything and every step was carefully explained in advance. All options were informatively provided. Isaac came across as competent, professional, and very courteous.
Technician was on time. Explained what was done.
Matt is fantastic. Quickly installed my water heater
Was very efficient and polite. Was informative about the situation we had and gave good advice on how to correct the problem.
Matthew arrived on time and provided excellent service replacing our regulator.
Rey from TE Electric Plumbing & Heating did an amazing job. He was professional, respectful, and explained everything clearly. This company handles all my HVAC, furnace, and AC work, and they consistently take great care of me. Highly recommend.
Excellent service and friendly team
Zack was thorough, super knowledgeable, and diligent. Happy he was my installer. Glad to work with him and TE.
This is the third electrical job Alex has done for us. He is skilled at his craft, professional in his interactions, and a pleasure to work with.
Very professional. Charlie explained our options and moved forward with our choice of repair. Left everything nice and clean.
Professional, knowledgeable and informative about the job.
Enjoyed meeting Luke today. Very knowledgeable.
My experience with TE Certified was nothing short of first class! In a moment of uncertainty and honestly fear of what might be wrong Jason and Dylan brought comfort and understanding to an uncertain situation. They were patient, informative, and funny at the same time. Our interaction has made us customers for life. Being a first responder it’s rare that I find myself needing comfort from someone else, I must say that they did a fantastic job putting me at ease, but more so providing a solution to my family’s issue.
All my other service providers have been in and out so fast that you doubt they did a proper job. Not Antonio. I know my unit was thoroughly serviced. I have to say his visit was the best I have ever had related to a system check.
Luke did a very thorough job diagnosing some wiring issues and remediating them.