TE Certified has been providing air conditioning, heating, plumber and electrician service in Austell, GA to residents for more than 20 years. We have been your local choice for repair, replacement, maintenance and inspection of all your home comfort systems.
Area homeowners rely on us to meet all their electrical, plumbing and HVAC needs. Read our reviews and find out why your neighbors consider us to be their nearby home service company in Austell, GA!
Recent Jobs and Reviews in Austell, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
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Job Locations and Reviews

Troubleshoot

Replace leaking evaporator coil that’s under warranty and cleaned condenser unit

Came out to check system that had taken all day to cool down last week went very hot. Found that the tenant had turned the AC off in the evenings and did not turn back on till late morning. Changed filter checked refrigerant pressures system is working fine. Service call

Relit the water heater. Now it’s currently functioning properly. NO WARRANTIES. Had them remove the cover on the vent feeding fresh air into the utility closet.

Troubleshoot

Homeowners pressure regulator was at 100 psi so I replaced it with a new regulator set it to 65 psi and replaced the main shut off and hose bib shut off. I replaced the customer supplied kitchen faucet. I did a minor toilet rebuild and replaced the fill valve, flapper, and supply line due to old ones leaking. I performed a troubleshoot on the master bath faucet on the hot side and cleared out the debris and tested it now it has working pressure. Tested everything and checked for leaks.

Setup HomeCare 2 plan today. Completed first visit. Heat exchanger is cracked and evap coil is restricted on upstairs system. Main floor has a shrub growing inside

The bare minimum basic repairs to get the system running today.

Tech was out today due to system is continuing to run. Customer stated that she had some one come out and add Freon to system due to low on charge Checked system out and seen the following. Evaporator coil is completely rusted , drain pan is completely rusted. There is no safety switches on the evaporator coil no wet switch in the drain pan. Drain pen is completely rusted. Heat exchanger, completely rusted tech is unable to identify any cracks in the heat exchanger due to excessive rust. Drain line needs to be cleared. Blower wheel is needing a cleaning. On outdoor unit compressor is over and start up and also making loud noise when shutting off. Compressor is mechanically failing. Contactor is needing me to replace her star is need to be added to the system. Capacitor is bad needs to be replaced. Condenser is needing a chemical cleaning. System is overcharged, causing compressor to also overheat. System is R 22 due to multiple issues and the type of refrigerant. There is no repair ava
The gentlemen was very helpful and respectful of my home, using something to cover his shoes when entering. He explained everything and was attentive.

Came to residence today to run new circuit for dehumidifier in crawl space

Completed 1 system inspection. When I arrived there was a buzzing noise coming from the furnace. The transformer was buzzing and was very hot to the touch and system was idle. Changed filter 20x20x1. Blower wheel is dirty. Checked run capacitor. Tested furnace. Heat is operating properly. Took amp draw on inducer motor. Checked dual capacitor and contactor both are good. Checked refrigerant levels they are normal. Condenser coil is dirty and recommend cleaning to prevent part failures. Found microbial growth in supply plenum. Recommend replacing or installing Uv light. Replaced bad transformer and now buzzing is gone unit is operating at this time.

New pump motor was incorrect according to Becker, customer wanted old pump wired back up.

Rewiring CNC air pump. 2 nd motor will need to be wired after talking to manufacturer.

Both men’s and women’s toilet was loose and wobbly I pulled and reset the toilet for both of them and notice that flange were broken so I replace them with new flanges, wax ring, and bolts. I silicone around the toilets and tested every and checked for leaks.

Service upgrade completed

Arrived on site to install a new customer supplied Tesla wall connector. We came out of the main electrical panel with a 60 amp circuit and connected it to the new charger. The charger sits to the left of the existing electrical panel. We needed to cut a hole below the existing panel in order to install our new wire. The hole has a blank plate covering it. Everything is working upon departure.

Performed diagnostic on the system today and found that the fuse was tripped. This was due to the homeowner attempting to replace the thermostats inside the home. I recommended having them professionally installed by us, but they declined at this time.

Today I installed a customer supplied chandelier at an existing fixture location, in the formal living room

Troubleshoot fan not working and replace kitchen gfci

Replaced broken water line from meter to new penetration and shutoff inside house. Installed new shutoff in landscape box in front of meter for the customer. Left site tubes for inspection. Sealed penetration with hydraulic cement and roofing tar to protect from leaks. Tested for function and leaks. No leaks.
I am really impressed with their expertise. The technician was really knowledgeable and a true professional. He did not scare me into spending more than I had to. He broke down the work items into - urgent vs nice to haves, so I could prioritize within them. He took pictures of the various components in my HVAC, to show me their condition and what to expect. Couldn't be happier.

Looked in return and supppy for water damage and Possibly microbial growth or damage to plenums. No growth or water damage found. Serviced unit. Recommend cleaning drain line and replacing pitted Contactor. Some ductwork was recently replaced. Checked blower wheel, run capacitor, dual capacitor, Contactor, condenser coil, heat strip and compressor amp draw and fan motor amp draw. Also recommend adding wet switch in drain pan in addition to the float switch that is already there.

Had two separate leaks that we were out today to identify. I found the compression service valve on the hot side leaking in the cabinet of the right side faucet master bathroom and guest bathroom. I removed and replaced the valve and supply line. New Cpvc valve was chemically bonded to the pipe. Allowed time for cure then pressurized system. Checked repairs for water tight. Thank You For Choosing TE Certified Plumbing

Cut ceiling in dining room to find the source of a water leak. Located leak on the shower drain in master bathroom. Replaced the shower drain cup and gasket and tested for function and leaks. The shower has a slow drain that was brought to the customers attention. No leaks.

Replaced failed 10-yr-old water heater with new Rheem ProTerra 50-gal hybrid unit. Old unit had significant tank corrosion. Updated plumbing connections with flex lines and installed expansion tank per code. Added drain pan with proper drainage. Configured unit for energy efficiency mode. Explained maintenance schedule and app controls to homeowner. Should see 60-70% energy savings compared to conventional electric. Left area spotless! Customer thrilled with same-day service after being without hot water since yesterday.

Replaced cartridge in guest bathroom to stop drip from tub spout. No leaks.
Great work on the fan exhaust through the roof. The bathroom fan is now connected properly and functions like it should.
Excellent.
Amos, was very professional and resolved my issue and no time flat. Fantastic service.
Great experience. He thoroughly explained our options and the work to be done. He was both charming and professional.
Tyler did a great job with Rick as backup. Explanations along the way were terrific. No more issues!
The guys did a magnificent job with removing the old cast iron pipes with PVC. The new pipes were run better than the old ones and the drains from the house into the basement updated. It was a pleasure hearing the explanations along the way. They were professional and did a great job!
Ryan did a terrific job! We began by going over the various tasks he planned. Explanations were clear and to the point. When the work was complete we went back over all of the electrical connections and everything was great. When I have any other issues with anything else he’s the man!
Casey was great at the explaining what was needed and clear on everything. I enjoyed listening to the various ways things could go wrong and what to do. His work is top of the line.
Outstanding is too low to describe the work performed by Ryan. Very professional and clear to the point on everything. Highly recommended!
Thanks for a wonderful job with the water heater and the other plumbing work
This is not an opinion, but fact. After a few words to get to know the service man, which is a good thing to do, he wasted no time and got the job done quick.
Jeremy and Steven did an excellent job answering all my questions and making the right recommendations for service I plan to complete with you all. They helped fix a breaker and helped me understand the other services needed so I could budget the amount to get it done as soon as possible. Thank you Jeremy and Steven!
Outstanding
Very Professional! Took care of the problem in no time!
Your guys told us the work would be no more than $1,100 after seeing the previous work that wasn’t up to code. Then ask could they do a $150 inspection. Of course we said yes…$1,100 is a great price. After inspection, the total cost went up to $5,500. 5x times the $ amount. I asked what happened to the $1,100? He said he meant $11,000 not $1,000. If he would have said $11, 000, we wouldn’t have lost the $150 for the inspection. We would have gotten another quote, which is what we did. The work is now being completed at a more reasonable rate. We fell for the old bait and switch tactic. “We will come out for free.. Give you a bogus estimate, just to get the $150 inspection fee… They knew we did not want to pay that much, so they tricked us. Fool me once shame on you. Fool me twice shame on me.
Very professional and extremely informative.
I am very happy with the service repair received by your trained technicians. I would strongly recommend your service.
Excelente
Josh was excellent. Very patient with our questions and gave us great advice on our installments. Josh kept the work place clean and neat. Clean up was very well done and complete. Thank you.
Nick is wonderful! Competent, Kind, and very professional. He is an asset to your company. Keep up the good work!
John arrived in time, he explained everything to me showed me any areas of concern and he worked diligently and totally respected my home, he was very neat and clean.
Thankful for the quick response TE gave to our HVAC issue. Matt was thorough and professional. Highly recommend.
Thank you for recommending us.
Ryan is awesome. Knowledgeable, professional and super helpful
Thank you for choosing us for your electrical service!