Canton’s Local, Trusted Home-Care Service Contractor

Upon arrival we met with the homeowners they expressed an issue with a few clogged sink drains. The two sinks in the down stairs master bathroom and one in the upstairs guest bathroom. They also wanted an estimate on replacing two faucets as well as a pop up. We took a look at the 3 sinks they were backing up during testing. The upstairs bathroom also had a leak on the nut for the pop up lever arm. We put together options to perform work. The customer decided to move forward with draining cleaning and pop up option. We got approval to perform work grabbed material and started working. The three 3 sinks are all drain good at this time. We did a super clean up and showed the customer our work. The customer is happy and satisfied at this time. Perform draining clearing on sink drain and trap. Drain clear trap only. Does not include repairs, branch or main line clearing. No warranty on drain clearing. Remove old sink pop up drain/grid strainer, install new premium pop up assembly and gri

Diagnostic analysis of ML system revealed the furnace control board has an electrical short causing the system to cycle the blower motor on continuously and also trying to cycle the heat for a cooling call. I removed all the low voltage wires and the system is still cycling multiple operations and should not be. The board will require replacement. Ordered and retrieved board from Daikin and replaced allowing the furnace to function properly. Cycled cooling mode at thermostat and the outdoor unit would not engage due to a generator load management concern. I was unable to test system for proper operation at this time. I recommend having your generator serviced for this concern to allow the outdoor ac unit to resume normal operation. Any further concerns with the ML cooling system and we can return within 30 days without a second service fee to complete any further testing. While onsite, I visually inspected clients UL system drain line as they stated it gets clogged often. Water was dra

Troubleshoot

Today we came out for upstairs zone not keeping up found thermostat calling for 71 and it was 73. Downstairs was satisfied at 68. Inspected complete system found all zone dampers open. This system is single-stage, builder-grade equipment and is not designed to support a zoned application. Installing zoning on this type of system can lead to improper operation, increased wear, and premature equipment failure. Zoning systems are best suited for equipment with variable-speed or modulating capabilities, which can adjust output to match the varying demands of multiple zones. There are no return plenums on this system as well causing system to over heat in the winter and restrict airflow. Checked refrigerant levels and they were fine. Replaced upstairs filter and left all equipment operational.

Customers recirculating pump wasn’t working along with a check valve that failed. We installed 2 check valves with one on the cold inlet side and one on the recirculating line. We replaced the recirculating pump with a grundfos alpha pump.

Replaced leaking 50 gallon gas water heater with new Bradford White 75 gallon gas water heater. Tested for leaks and function. No issues. Performed homecare inspection and quoted observations.

UL system has extremely low refrigerant levels due to a leak. I observed oil on the outdoor suction line and performed a leak test confirming a leak at the first braze point at the suction valve. This requires a refrigerant repair to braze, evacuate and add all new refrigerant. Client approved repair today and UL system is now operating properly at this time. I also observed the equipment in the attic does not have adequate flood protection in the auxiliary drain pan. If the drain backs up or coil freezes the pan can overflow onto the ceiling. I recommend installing a wet switch to the pan to shut the system down in the event of water in the pan. LL basement heatpump also tested today as client stated it’s not keeping up when needed. Cycled system in cooling and the outdoor unit contactor engaged but the unit did cycle cycle on due to no high voltage coming from inside. Breaker was tripped and upon reset, breaker keeps tripping immediately. Ohm test on compressor confirms it has an e

He called us out to his home today because last night there was a branch that took the weatherhead off the side of the house. Today we came and replaced the weatherhead and eyebolt to make sure everything was secure.

Today We Came Out To Address The Customers Concern Of The Landscape Lights Not Working. We Walked With The Customer And They Showed Us All The Lights. We Started A Troubleshoot And Determined The Photo Cell Was Bad. We Replaced It With A Digital Timer. There Were Still Lights Not Working. So We Investigated Further And Found A Severed Wire From The Landscapers And A Loose Connection On A Single Light. We Remade The Connections And Buried Them Properly. We Tested All The Lights And Replaced Some Bulbs In A Few With Customer Supplied Bulbs. We Also Spoke With The Customer About Future Projects. Thank You For Choosing TE Certified Electricians. We Work Hard To Give All Of Our Customers A Five Star Experience. Please Take The Time To Fill Out The Attached Survey And Or Leave A Google Review. Mentioning Me And Erfan By Name Goes A Long Way In My Evaluations And Is The Best Way To Let The Office Know How I’m Performing In The Field. Please Feel Free To Reach Out If You Have Any Questions.

Service visit on Generac 26kw standby generator

Upon arrival there was water leaking from the evaporator coil and ice concluding the coil is frozen. 16x25x1 filter is clean, damper motors are functioning properly and blower motor is operating. Thawed evaporator coil to test the refrigerant charge revealing the superheat temperature is far below what it should be indicating a failing TXV. This condition can result in the coil freezing. This coil is recommended for replacement to avoid this concern. Tested the capacitor to be below tolerance which will cause fan motor failure. Recommend replacing the capacitor. I also observed you do not have sufficient flood protection and recommend upgrading to an inline drain switch and a wet switch which greatly reduces the risk of the auxiliary drain pan overflowing in the event of freezing coil thawing or drain back up from a clog. You can receive 10% discount on all repairs by starting our homecare annual maintenance plan. Your system is 11 years old now and reaching the end of its life expect

Arrived on site with new replacement fill valve for the American standard toilet in the master bathroom . I removed and replaced the fill valve , and tested and secured toilet . Customer was ok with no warranty replacement and did not want the option to replace the toilet at this time.

Technician cut out existing shower valve and replaced it with a new customer supplied valve. Water lines were reconnected to existing hot and cold. Drain to shower was also relocated 4 inches away from the stud as requested by contractor.

Arrived on site for a noise complaint. We completed some duct work modifications last year and now when the system is cooling, there is a metallic humming coming from the main return in the home. There was turbulence from the increased cooling fan speed. We adjusted a few of the louvers and insulated the borders of the grill with foam tape. Client confirmed that the noise was taken care of. We spoke about Homecare, annual maintenance and the benefits of whole home care. He opted to just pay the service call fee today. We did quickly inspected the remainder of the system to ensure it was cooling and draining properly. System is operational and check was collected for service fee. Call complete.

Quoted repairs completed on upstairs unit. Pumped down system, added line dryer to refrigerant cycle. Pressure tested system, pulled vacuum below 500 microns, performed decay test, and charged unit to factory standards. Sealed furnace return better, coil to furnace and plenum to coil. Reran a2l refrigerant sensor to proper location and not pinched by evap coil door, added drain line switch and wet switch to systems and tested. Also replaced initial drain line section as it was not properly connected to evap coil and had unnecessary p trap. Flushed drain line to ensure it is clean and unobstructed. Connected vent pipe to inducer exhaust port. Added locking refrigerant caps as courtesy and replaced filter with properly sized filter. Checked system in heating briefly to ensure it functioned if necessary. System operating well at time of leaving.

At arrival on 05/25/26 Issue: noise System: main floor Finding: homeowner mentioned noise on condenser unit and turned off system. They showed the noise in their phone, but I could not duplicate noise issue. Based on the noise, it seems like it’s coming from the condenser fan motor. So, replacing the motor and capacitor may help mitigate that issue. Additionally, I found the following: bad condensate pump, dirty air filter, clogged up drain line, bad indoor capacitor, cracked heat exchanger, no condensate drain pan, no ss1 and wet safety switch, weak blower motor, dirty blower wheels, microbial growth in the supply plenum, Recommendations: address the above findings or upgrade your system Set a lead for Thursday 8 to 10Am

Alexmears@emailte.com Perform one system no cool diagnostic. Found condensate pump to be failed due to lack of maintenance and normal wear. After replacing condensation pump found vinyl tubing to be pinched within the wall. Homeowners general contractor had just finished doing the drywall in the area approximate to where the condensation tube runs. Informed homeowner we cannot use this vinyl tubing until it becomes unpinched within the wall. According to the homeowner, we cannot run a new vinyl tubing because he has having the basement remodeled and the remodel is almost complete. All of the drywall is done and homeowner does not want drywall removed. Homeowner will reach out to the general contractor and attempt to find a solution. Homeowner has new basement unit installed at the moment. It is not in use nor is it finished to be installed. I explained to the homeowner we can run the vinyl tubing from the main floor condensate pump into that basement pump for the moment. There will be

Estimate is to replace upstairs AC and Coil only leaving original furnace, new return plenum with 1” filter rack and permit all work with Cherokee County.

Removed and replaced bad control board. Repaired broken and rusted wire connections in air handler. Installed discharge air sensor for zone system. Repaired ductwork that was tore in half and disconnected. Checked filter, motors, capacitor, contacter and all operations. Ductwork does have small areas that’s falling apart further in crawl space. Recommend install manager to quote repairs or replacing ductwork. Small amount of biological growth in air handler. Recommend uv light to help with this. No ss2 switch for extra flood protection.

We were called out due to a running toilet and tub spout that had a non functional diverter. We checked the pressure and found it to be 110 psi. While onsite we replaced the main shutoff, the pressure reducing valve, and the basement bath tub spout. We also replaced the fill valve and Kohler yellow flush gasket in the master bath toilet. We noticed that the basement shower head has a leak when the shower is turned on.

Service visit on Generac 24kw standby generator

Completed first-time service visit for the downstairs HVAC system. The outdoor unit fan motor had failed, and the motor was replaced under warranty. Customer approved the labor install fee. After our inspection, several items were documented that affect system protection, airflow, cleanliness, and long-term reliability. The downstairs system is a mixed-age system. The furnace is a 2014 Lennox builder-grade furnace, and the air conditioner/evaporator coil is a 2022 Rheem. The furnace is showing age-related wear, including rust on the heat exchanger. The blower wheel is impacted with dust, dirt, and debris, which can reduce airflow and system efficiency. The outdoor coil also has buildup and would benefit from cleaning. The system is currently missing flood protection and a drain cleanout port. Static pressure was measured higher than normal at .95, which suggests the duct system may need airflow improvement, especially with the customer’s concern about filter changes being diff

INSTALL CREW - The customer has requested that you leave the old condenser and coil with him. He does not want you to haul it away. Brand new AC system - outdoor condenser and indoor coil 10 year parts warranty 2 year labor warranty YOUR NEW HVAC SYSTEM INSTALLATION INCLUDES: NEW EQUIPMENT: - AC Evaporator Coil, & AC Condenser REMOVAL & DISPOSAL: - Safe recovery and disposal of old refrigerant (EPA compliant) - Removal, disposal, and recycling of existing equipment PROFESSIONAL INSTALLATION: - New outdoor support pad - New indoor support blocks and drain pan - New water safety switches with flood protection (if applicable) - New condensate pump (if applicable) - Adaptation to existing plenums, drain lines, and refrigerant lines - Connection of all electrical (high/low voltage) - New flexible gas line and hard pipe gas connection to furnace (if applicable) - Bring existing flue pipe up to current code as needed with double wall flue pipe - Mastic seal equipment connections to e

Came to perform a home care on a 2018 3 ton Rheem dual fuel system that wasn’t cooling. Upon arriving and turning the thermostat on cool mode, I noticed the outdoor compressor was not running. Upon further inspection, I found failed capacitor and high in rush amp draw from the compressor. I replaced faulty capacitor with a turbo capacitor, and added a super boost. System is now up and running. Performed rest of home care checked heating and cooling and flushed drain. I checked all motors and electrical components and safeties. Checked refrigerant levels, visually inspected equipment System has single wall piping, no IAQ upgrades and lacks TE standard flood protection. Quoted additional repairs.

Not cooling Based on our findings today, it might be time to think about getting a brand new system. The blower wheel has come apart and the blower motor is also bad . The coil was frozen over and could not verify if refrigerant was to correct levels. There wasn’t a pan around the condensate pump. There is numerous parts that are failing on the air conditioner. The heat exchanger is rusting and the coil is showing signs of wear . The system is 17 years old and is past its lifespan if repairs are made there will be future failures in the near future. A new updated system would be the most cost effective option.