Canton’s Local, Trusted Home-Care Service Contractor

Today we responded to both the main floor and upstairs HVAC systems after concerns that the systems had not been cooling properly and had experienced repeated performance issues since installation. During the diagnostic, we reviewed refrigerant operation, overall installation quality, drainage protection, and the condition of the heating equipment. Photos and documentation were collected to support the findings discussed below. Main Floor System Findings The homeowner reported that the system has struggled to perform properly since it was installed and has frozen up multiple times. Inspection found concerns with the refrigerant commissioning process. The refrigerant charge does not appear to have been verified and documented according to industry standards, making it difficult to confirm that the system was properly evacuated, dehydrated, and charged during installation. Additional findings included: * Thermal expansion valve (TXV) is not processing refrigerant correctly. * Possi

System not turning on but says cool on tstat Noticed the wet switch in pan was tripped and water in the pan Filter looked pretty dirty/could not see light shining through it Checked refrigerant also but levels were good Dried switch and system is now working normal Thank you for choosing TE Certified!

Customer had a leak on the hot side of the water heater going into the wall. We cut open the other side of the wall to access it better and put a new pex to press adapter in and replaced the elbow going down in the wall. We screwed the drywall back in and made sure the work area was left clean.

I came out today to investigate the preexisting Internet lines in the home and this is what was found: A closet under the stairs has the low voltage cabinet along with (4) Cat5e cables coming down. I installed a RJ45 mod plug on one end and traced to the loft upstairs and used my tester to verify that the wiring is correct. I then installed another RJ45 mod plug on another line and traced it to the master bedroom and used my meter to verify that the wiring is correct as well. The other two lines are going outside to the old DSL box where they are hooked up and is no longer in use. I told the homeowner that we could extend off those line and install two new ones up the side of the home, into the attic and then come back down onto the upstairs bedrooms if needed. While onsite today I wired in a new Cat6 drop into the office and terminated both ends and tested for correct wiring.

Following up from our initial visit, HVAC completed their work in the same area where we installed the new 50 gallon electric Rheem water heater. The unit is located in the attic, accessible through the upstairs guest closet. We began by safely isolating the power supply and fully draining the existing water heater. After draining, we disconnected the unit from the CPVC service lines. Despite the limited workspace, we successfully removed the old unit and installed the new one. Transition fittings (CPVC to copper adapters) were used for the connections. We allowed the adhesive to properly cure for approximately 1 hour and 10 minutes before proceeding. Once cured, we completed all connections and installed a dry lift water heater pan. After installation, we slowly restored water to the property while purging the hot water line to remove all air from the system and the new water heater. Once the system was fully purged, power was restored to the unit. Within approximately 30 minutes,

Arrived on site to troubleshoot GFCI outlet tripping when the waterfall pump is plugged in. Once we inspected the GFCI, we determined that the GFCI is functioning properly. We inspected the pump cord and realized the cord is damaged allowing water to enter. We unplugged the pump and reset the GFCI. The GFCI held. Once the pump is plugged in, the GFCI trips immediately. We recommend having the pump company replace the cord and to install outdoor rated cord connector covers. We also recommend line siding all GFCI outlets on this circuit so that if one GFCI trips, it does not affect the other GFCI outlets on this circuit. Everything is working upon departure.

Arrived on site to troubleshoot the GFCI outlets in the kitchen not operating correctly according to a home inspector. We tested the kitchen countertop circuits and the washing machine. All three of these circuits have the proper GFCI protection and are all testing correctly. There is a delay in tripping while testing these circuits but all three circuits tripped with a plug tester. Everything is working upon departure.

On today’s visit I met with the homeowner. The homeowner expressed an issue with a clogged bathroom sink and a toilet leaking from the base. I did some testing the toilet would leak during each flush. The sink would back up instantly while running water. I wrote up options to perform work. I received approval to do work and went to grab my material. I pulled the toilet and replaced the wax ring, supply line, closet bolts and china caps. I reset the toilet and tested for leaks. The toilet is flushing fine and does not leak at this time. I took apart the sink p trap and pop up assembly and cleaned it out. The sink is draining as it should be now with no leaks. I also did a super clean up. The homeowner is happy and satisfied at this time. *Pull toilet inspect *Replace wax ring *Clear sink trap

We came out to address a leaking recirculating pump. After a thorough evaluation, we confirmed that the pump was the only source of the leak. We provided the customer with options, and they chose the second option. We replaced the old pump with a new inline Grundfos pump. After installation, we tested the system for proper operation, checked the pressure, and cleaned up the work area. We also re-insulated the pipes to ensure everything is secure and efficient.

Loud hum coming from return grille upstairs Checked blower speed which was set to high at 1200cfm System is a 2 ton so I lowered the blower to medium which is set to handle 700-900 cfm which the system has 860cfm worth of ductwork There is still a slight hum now but I did not want to lower it anymore as to not jeopardize the operation of the system Discussed options of adding a return to help but it’s not a guarantee it will fix it. They do not want to cut into the ceilings Thank you for choosing TE Certified!

Install circuit for outside outlets

Ceiling fan

Arrived on site and customer stated the garbage disposal may be jammed , as the disposal was still humming when switched on . I was able to get the unit un-jammed with the disposal key, and then tested the disposal to ensure proper functioning. I flipped the switch multiple times to ensure no other issues with the disposal. I also provided options to replace as customer just moved into home 2 weeks ago. Customer decided to unjam the disposal for now.

Estimate to excavate in wet area in the front yard to attempt to locate leak on water service. Once the diagnostic dig is complete, we will present repair and replacement options based on what we find. The leak is directly under two bushes right at the front porch. We gave multiple options to repair and replace. The customer chose to have us do a partial replacement from the meter to just past the porch. We Hand dug from the meter to the existing waterline next to the porch (roughly 30’) and replaced the section of the water piping from the meter to that point. We installed a new backflow preventer and a shutoff valve near the meter. Our warranty only applies to the new piping that we install. Warranty does not cover existing section of waterline.

Customer was hearing a loud humming noise when turning on the hot side of the downstairs bathrooms faucet. After further diagnosing we found that the stop valve had been turned almost off which was causing the noise.

Replaced bad outdoor GFCI

Customer was experiencing a high water bill. After diagnosing the issue we found that the TMP valve on the water heater had gone bad due to previous high pressure. Another company changed out the Prv but they were still experiencing a high water bill. We also checked the expansion tank and found that there was no blatter in it. We replaced the expansion tank and secured it to the wall.

The customer had two moen positemp cartridges that were very hard to turn in the upstairs bathrooms. As well, they had a customer supplied kitchen faucet that they wanted to have replaced customer agreed on our quote.And we started by replacing the cartridges. This was, of course, after turning the water off and draining it down. After replacing the cartridges, we returned water pressure and checked fixtures for flow. No further issues there. We then installed the new customer supplied kitchen faucet and tested well. Customer also had an issue with their backyard h***.Bib, it was leaking from the valve stem, and I tightened the packing net down no more leaking. Thank you for choosing and trusting t e with your plumbing needs

Installed customer supplied tub spout. Replaced failed pressure reducing valve. Installed a main shut off valve at no additional cost. Tested for leaks and function, all good. Thank you for choosing T.E. Certified.

For this job, I did a troubleshoot and replaced four three-way switches and two single pole switches and replaced broken box. Everything was tested and is working properly.

For this job, I performed a tank type heater flush. Once complete I got the customer to bleed the air out of the hot side, and re lit water heater. Thank you for choosing TE Certified.

Upon arrival, met with customer and spoke with him regarding their issue issue they are experiencing. Customer showed me inside and to the main level master bathroom. Customer states the shower is draining very slowly. I confirmed this issue and presented the customer with options to clear the drain along with a bottle of Endure. Customer agreed and after getting signature approval I began work. Ran tub gun machine fully through shower trap and roughly 10’ downstream and thoroughly cleared the line. Removed cable and flushed shower drain with two buckets of hot water to flush out any remaining debris in the line. Shower is now draining well. Customer also had a shower head in the guest bathroom leaking from where the head threads onto the shower arm. I tightened the shower head with my hands and the leak ceased. Customer is satisfied. Cleaned all work areas.

Replaced broken light box and resecured light fixture

Replaced ceiling fan

Replaced faulty breaker