If you're having problems with your air conditioning, heating, plumbing or electrical system, turn to TE Certified. Our licensed HVAC and plumbing technicians and electricians in Sugar Hill, GA have served the surrounding areas for decades!
We're not satisfied until you're satisfied, which is why we have thousands of 5-star reviews in the Sugar Hill, GA area. Read some of our reviews below to see why your neighbors trust TE Certified when they need an electrician, plumber or HVAC company!
Recent Jobs and Reviews in Sugar Hill, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Replaced two water heaters
4702660714 wife’s number add to contact list on service titan. arrived to appointment and upstairs unit is not cooling. systems outdoor unit was not communicating with indoor unit. Tested outdoors compressor and fan motor and they are working. Compressor is not grounded and also fan motors ohms are well at this time. Took the unit apart to access PCV board and it is currently fried. Both outdoor boards are damaged at this time so system can not communicate to be able to cool the upstairs home. This occurred after the storm a power surge damaged both control board to the outdoor unit. Notified homeowner that they are not on the Homecare maintenance plan so they don’t have parts and labor warranty anymore so they will have to pay for the labor for this repair. Daikin comfort is closed when diagnosis was complete. Tech will call tomorrow morning once Daikin comfort opens to see part availability. Tech will also update customer once they find out the ETA of both boards.
RETURN VISIT: Return to complete Quote repairs for second floor system Replace and install new oem control board kit for gas furnace Lennox 22 years old plus install new control board new hot surface Ignitor with new Wires harness plus test heat mode test outdoor condenser unit r 22 Lennox and I found the dual run capacitor failed by homeowner approval Install new dual run capacitor 40/5 uf test refrigerant charge pressures r 22 Are low but this type of refrigerant is already phased out check condenser coil is highly impacted check contactor is pitted system is 22 years old And poor maintenance conditions. Homeowner is aware of the conditions of the system I recommend to upgrade complete system. ABSOLUTELY NO WARRANTY ON ANY OTHER COMPONENTS ON THE SYSTEM. Thanks for choosing t e certified.
Troubleshooting tripping range breaker
SERVICE CALL: upon arrival homeowner stated the first floor hvac system Is not working and the nest thermostat is blank. After complete troubleshooting I found the system is in poor maintenance conditions unit Is Lennox 2004 model about 22 years old the main control board failed Plus outdoor condenser unit 2 ton capacity 22 years old is R 22 refrigerant type and is already phased out by epa. Complete system already past Life expectancy from manufacture which are 10 to 14 years. Customer approved only minor repairs I will order the the control board kit and return tomorrow from 12 to 3 pm to complete repairs. Thanks for choosing t e certified.
I spoke with customer he stated system has stopped, cooling blowing warm air. On arrival noticed water in auxiliary drain pan which customer said he vacuumed up as much as possible. No water safeties. Dirty blower wheel. Failing run capacitor. Rusted evaporator coil. Rusted heat exchanger. Leaking auxiliary pan. No gas sediment trap. Has flex gas connection going into unit. Checked outdoor unit. Found low refrigerant. Failing dual capacitor. And all safeties have been bypass. Unit 2002. R 22. Recommend system replacement. TE certified will not do any repairs. Based on our findings today, it might be time to think about getting a brand new system.
Reynaldo came to fix my a/c. He did an excellent job, he explained in detail what the problem was answered all my questions and got my a/c working.
SERVICE CALL: upon arrival homeowner stated the second floo HVAC system is not working at all and outdoor condenser unit is making loud noise. After complete troubleshooting I found the gas furnace is 25 Years old poor conditions blower wheel is highly impacted no T E FLOOD protection package to prevent water damage the ac and are 11 years old . The outdoor condenser fan motor failed is overheating and making noise Needs new Dual run capacitor 45/5 uf and recommend compressor hard start kit. I called Trane distribution and they stated motor is not available And needs to be ordered from factory and can take 5 to 7 Business days DUE TO AGED AND CONDITIONS VS COSTS OF REPAIRS RECOMMEND TO UPGRADE COMPLETE SYSTEM. GAS FURNACE IS 25 years old and AC AND COIL 11 years old refrigerant r 410a is phased out by EPA. Homeowner is aware of the conditions of the equipment. Customer wants to get a Quote for new complete system appointment is set for today from 2 to 5 pm to discuss dif
For this job, I completed a quoted repair. This involved replacing an ECM blower motor. Replacing a capacitor. And adding 2 1/2 pounds of refrigerant. The new motor was installed we insured that all the wires and connections were secure and properly connected. We tested the motor to ensure that everything was working. Thank you so much for choosing T TE certified.
Darren was attentive, did only what he had to and wasted no time. He explained as he went, did what he said and cleaned up when he was done.
Did leak search for customer finally can fix it.
-install customer provided Tesla wall connector -install circuitry and breaker -setup Tesla wall connector -underneath panel installation
For this job, I worked on demoing old burned panel. will return Monday morning with all the material that I need to complete new 200 AMP service install. The house will be up to code electrically after this project.
Great work
Great service
Upon arrival, we met with the owners. Per Isaac, we re running the mini hydrojetter from the washer box up to the kitchen drain tie in and then from the sink to the sewer branch tie in. We first ran from the washer box through the p-trap and could not get far past the kitchen tie in. With the mini camper, we confirmed that section was clear. We moved to the kitchen. The immediate drain is copper and cast iron, before it ties to PVC in the basement. We were able to get the equipment up to the sewer branch tie in. We made several passes, confirmed the line is clear but is flat which causes it to drain slowly and holding water at the bottom of the pipe. We ran the sink and washer to confirm the line is open and flowing.
On this visit I Installed a new 50a circuit for new induction stove/oven, ran new wire, installed new beaker, and new outlet. I then Demoed existing bathroom lights, and boxes, and ran new wire from splice box to light.
I arrived to the customers home and he is having backup occur when he runs the washing machine. I visually inspected the piping yesterday to see that this line ties in before the kitchen, which I was under the assumption that there could be a grease buildup. I recommended a mini camera and got it this morning to perform the camera inspection. Large amounts of grease were found on the kitchen line approximately 26 feet from the washing machine drain. It was advised to the customer to have the flat sections of drain line replaced for a permanent solution, but his goal is to move out in a couple years and his goal is to perform a jet on the drain line to allow drainage. I also recommended the customer start endure drain treatment out of a preventative measure. Jetting is scheduled to take place today between two and five.
Replaced kitchen faucet
Customer supplied toilet install
Customer had a toilet that was backed up due to a soft blockage in the toilet trap, so I gave the option to run the auger down the toilet and have to run the auger. It cleared the blockage and after testing the toilet is flushing properly with no backups and no leaks present.
Customer called about a leak in home. TE arrived and inspected home of leak.
Arrived on time and provided excellent suggestions then did great work at the exact price that was quoted thanks
Thank you for contacting TE Certified to help with your Home Care needs. For this appointment I removed your attic fan and safely isolated the wires in a new box. I’ve attached all the pictures taken throughout the process with this invoice. If you have any questions or if you experience any electrical issues, please contact me directly. If you would like help from any of our other professional tradesmen with 5% off your next home improvement solution, please contact our office and they will happily assist you. Thank you again for your time and the opportunity to serve you, your family, and home. Take care and have a blessed 4th of July weekend! 😁👍
SERVICE CALL: upon arrival homeowner stated both hvac systems are Not working properly on cooling mode. After complete troubleshooting I found both systems are R 22 refrigerant type 2 ton capacity each unit 18 years old they are not in good maintenance conditions the second floor System metal drain pan and inside the burners compartment are full of Rust that’s indication of water leak it’s possible coil start leaking refrigerant Check condenser units are highly impacted check pressure second floor Is slightly low. NO T E FLOOD PROTECTION FOR BOTH SYSTEMS ALREADY PAST LIFE EXPECTANCY FROM MANUFACTURE P,US R 22 refrigerant is already phased out by epa. DUE TO AGED AND CONDITIONS I RECOMMEND TO UPGRADE BOTH SYSTEMS. HOMEOWNER IS AWARE OF THE CONDITIONS OF THE EQUIPMENT. THANKS FOR CHOOSING T E CERTIFIED.
Replaced 2 water stops for multiple toilets throughout the home. Also, cut out and replaced master trap for upstairs master bath sink. Leak also coming from overflow on sink, tried to seal with caulk. Advised homeowner of situation and some possible solutions to get it resolved permanently.
Added new outlet for game room in the basement. Outlet was tested and working properly. Sold work to separate neutrals and to add surge protection on July 13th.
The bare minimum basic repairs to get the system running today. Customer has 26 y/o Trane system that operates for main level. System was not cooling due to blown 3 amp fuse caused by overheating condensate pump. Condensate pump is bad. Customer will replace condensate pump. Replaced 5 MFD capacitor. Performed blower wheel cleaning. Recommend inline water safety. R22 pressure levels were fair. Declining efficiency. Informed customer of all findings. System is currently working.
Troubleshoot light not working
Darren was very friendly and completed the job in a quick manner.
Replace customers expansion tank PRV and installed a new shower cartridge.
Excellent Customer Service
Nathan always does outstanding work!
Paul provided great details on the issue and its possible cause.
Super knowledgeable and friendly!
Darren was professional, knowledgeable, and talented. He did a great job and resolved our issues quickly.
Nathan and Bailey were both great!
Excellent service
Called this morning and they came out same day! Very pleasant experience with everyone at the company especially my tech Mr. Maddox!!
Excellent Service for a great price!
Javier is professional and informative, with excellent customer service!
Jason was so helpful and a miracle worker to get my a/c running! He was very knowledgeable and professional! Thank you!
Ron was great! He explained all of my questions. He was polite and very professional!
Muy bueno
Excellent service!
Smart, talented, and hard working.
Today I was able to have Ben and Martin at my residence today. The were finishing my install of my Rinnai Tankless Water Heater. And if I had to describe their work in a word? Amazing. Not only did they do a great job with my Tankless Water install but my wife asked while they are here - could they fix the 5 slow drains in all the bathroom sinks? They have never worked great since we built the house. Ben and Martin were able to upgrade and replace our drains with much better Kohler products. Just - WOW! They did a great job and I am as pleased as could be. We have one more project in the works and we plan to call TE Certified. I hope Josh the Owner of TE Certified sees this survey. I really want him to know that Ben and Martin continue to knock it out of the ballpark. They both represent TE Certified in a very positive light!!
John was very professional and gave me a lot of information on what to expect with this huge project! Very courteous and polite!
We had an urgent need on Christmas Eve as our furnace completely stopped running, no warning, no prior issues. Our regular HVAC company had once said they didn't work on a Nest and my husband had heard TE Certified advertise on the radio and suggested we reach out. Koi Perng was the technician assigned to our situation and he did a thorough inspection of our unit. Unfortunately, he didn't have good news and our furnace required a lot of work. It seems the company we had been using for the last 2 years had never made us aware of all the issues with our furnace. Because of the holiday and needed parts, it was 4 days before Koi could come back and fix our system. He was excellent, took videos of his work and walked us through every step of the process, what our unit looked like before and after, and patiently explained how we likely got where we were and why such extensive work was necessary. While I wouldn't wish our situation on anyone else, Koi, and others at TE Certified made it a positive experience. We will continue to use TE Certified for our annual maintenance and highly recommend their service.
They came in and diagnosed the problem with our unit and gave us the estimate of everything that was going to need to be replaced. They were thorough and professional. TE Certified will be our first and only choice going forward for any electrical work on our home.