When you need air conditioning, heating, plumbing or electrician service in Stone Mountain, GA, you need TE Certified. We have served your home maintenance needs for over 20 years!
We don't quit until you're 100% satisfied with our service. That's why we're one of the highest-rated companies in the Stone Mountain, GA area. Check out the many happy review from your neighbors to see why they choose TE Certified for their electrical, HVAC and plumbing service needs!
Recent Jobs and Reviews in Stone Mountain, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Leak search, content removal in master bedroom ceiling, replaced Prv, and expansion tank. Upon inspection noticed leek in ceiling, checked expansion tank at heater bladder was busted, checked pressure on hosebibb rear, below 40psi. Cut Sheetrock in ceiling after covering closet in plastic and floor covers to prevent further damages, found leak on upper bathroom supply fixture cold line. Shut off main at meter, Drained house, repaired damaged section on pipe. Replaced Prv, replaced expansion tank and strapped to concrete foundation, insulated, pressurized house, purged air out of lines all fixtures, checked house for leaks, none present. Adjusted pressure to 55 psi. Tested fixtures after pressure regulated. No leaks.
Installed new disposal insinkerator badger 5 1/2 HP. Also, replace p-trap and extension tube. Removed old disposal, installed new disposal. Knocked out drain plug, connected dishwasher drain line, strapped dishwasher drain to back wall. Filled sink bowl up drained, tested disposal, no leaks.
Customer called us out today due to concerns of unusually high water bills. We began by inspecting the homes water meter. After shutting off the main water supply inside the home, we verified at the meter that there was no movement, indicating no active leak on the main line between the meter and the home. We then restored water to the home and performed a full inspection of all fixtures. During this process, we identified that the second-floor toilet was overfilling, contributing to continuous water usage. A water pressure test was performed and revealed an excessive reading of 160 PSI, which is well above the recommended range. The homes pressure reducing valve (PRV) was determined to be failing, allowing dangerously high pressure into the plumbing system. This condition can lead to premature failure of fixtures and is likely a contributing factor to the high water usage. After reviewing findings and solutions with the customer, she approved the replacement of the PRV, installation o
Troubleshoot disposal ( BREAKER TRIPPING) Replace switch(warranty) GFCI protect outlet by sink
For this job, we installed a whole house surge protector at the main panel.
Troubleshoot Replace outlet
Excellent Service
Excellent Service
Upon arrival tech noticed bad outdoor capacitor and bad thermostat… tech went over with homeowner about our system repairs vs system replacement options. Customer wants to move forward with repairs at this time… system is cooling good at this time of service. Tech left recommendations/ estimates that can help with equipment longevity, equipment protection and homeowners health and safety. Please review email, to respond to any estimates you can do so by email or calling in to reschedule appointments. *Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Full system 80% to 90% conversion.
Replace faulty outlet and switch
Replaced customer supplied 1/3 hp garbage disposal. Tested and inspected. Working properly.
Starter replacement on Generac 22kw standby generator
Upon arrival customer stated that they were having issues with system not cooling in the late afternoon. After inspection of 7 year old system found that unit had a failed outdoor capacitor. Capacitor was bad and intermittently turning off compressor in then late afternoons. Advised customer of issue customer approved to have new capacitor installed today. Installed new capacitor tested system and everything is back working. Customer advised me of issue with a room upstairs with uneven temperature. There is really good air flow coming from vent, there is no return, the way home and system is set up adding extra duct would be difficult. Advised customer of mini split option for room. If they do go that route they will call in to get estimate. System is back cooling at this time.
System is 12 years old. Cooling and running. Found head pressure very high but coils are not compacted. Condenser fan motor is going bad and not cooling condenser good enough. Contactor is buzzing loudly and capacitor is corroding and has poor connections to contactor. Blower motor is covered in tar from smoking in home and could effect lifespan of motor. Quoted blower motor and wheel replacement as this would be an upcoming repair due to age and condition. Average lifespan of evaporator coils are 12-15 years. So unit is at end of life and the upcoming repairs will be significant and based on this it is time to compare replace vs repair options to see what works best for you
I arrived to the customers home and they were experiencing gurgling and previous back ups. I provided the customer options to permanently fix the issue. The customer applied for financing, but was not approved for the full funding. The customer will sort out finances and then scheduled for the work to be performed.
Juan was awesome! He’s very knowledgeable and provided excellent customer service. We’re very impressed with the level of attention he provided us.
Based on our findings today, it might be time to think about getting a brand new system.
Cleared blockage in kitchen sink
Perform two system home care left. Left manager with options for repair. April air filter replacement for the living area was approved today. All other estimates will be considered.
Called out for a backed up toilet Ran cable throughout toilet Blockage was waste and soft tissue Tested thoroughly line is open and flowing Thanks for choosing TE certified
Battery replacement on Cummins standby generator
Landlord reached out regarding a second-floor bathroom tub/shower that was continuously dripping from the tub spout. Upon arrival, I performed a full evaluation of the fixture. Water pressure was tested and is currently holding at 50 PSI, which is within a normal operating range. The home has a 50-gallon gas water heater that was installed approximately 3 years ago by a different contractor and appears to be operating at this time. Inspection of the shower valve revealed signs of age and wear, which is likely contributing to the dripping issue. I explained to the landlord the benefits of replacing the entire valve to ensure long-term reliability. At this time, the landlord opted to move forward with replacing the cartridge and tub spout only. After installation, all work was thoroughly tested and inspected for leaks. The shower valve is currently operating properly and no longer dripping at this time. All findings and recommendations were explained and acknowledged.
Performed HC for Daikin fit located in attic which services main floor and carrrier AC located in garage which service guest room. Inspected thermostats operation/calibration. Inspected and replaced/cleaned filters. Inspected electrical connections and terminals and tightened if necessary. Measured voltage/amps for all motors. Inspected starting components. Inspected coils and refrigerant levels and pressures. Inspected and treated condensation lines and pumps. On guest room unit recommended upgrading starting components. Getting coils and blower wheel cleaning. Adding 2lbs of refrigerant and installing a superboost for compressor. Customer opted out on repairs. Systems are operating at this time.
Washer machine breaker/ outlet
For this job, I worked on providing and installing flood lightbulbs in areas were extension ladder was needed. left several estimates with homeowner to redo landscape lighting, as well as safety recommendation.
The customer was experiencing a mainline blockage. I ran my camera 131 feet to an obstruction point that I cannot push past. The customer is given an option to permanently fix it, but the gray area with this job is the fact that the issue is on the neighbors property. Prior to us starting the work we will need written authorization stating that the neighbor allows us to dig in their yard.
Customer had a blockage in the toilet in the laundry room upon arrival. I saw that it was only the toilet blocked up so next I ran my toilet auger and after running my auger, I was able to clear the blockage and after testing the blockage just cleared with no sound or backups in. The main line is flowing properly.
My tech (Jonathan Williams) was very professional, knowledgeable and courteous. He arrived before his scheduled time slot and got the job done right. Thank you Jonathan and TE Certified for the great customer service and quality of work you provide.
Martin displayed exemplary customer service, patience and extensive knowledge of his profession. He answered questions and showed the issues along the way. He was outstanding !!!!! I wanted to buy him lunch to show him how much I appreciated his professionalism, astute knowledge of his craft, most of all his excellent but he refused
Jason was very professional n very knowledgeable about the service I requested. Jason kept me informed of his arrival time n arrived at the appointed time. Jason was efficient, worked at a steady pace n wore booties every time he came inside. He cleaned up. A great experience! Thank you Jason!
Technician Cody, was prompt, courteous and most of all thorough. My relationship with TE Certified continues to remain cemented in my number one call for prompt professional service. I learned long ago the adage that you will forget the price of service but you will never forget a poor job. TE Certified continues to excel in service and delivering the product as promised.
Very personable and professional. Timely, informative and knowledgeable. Would recommend to others.
Excellent Service
Amazing service!
I have been searching for a good reliable HVAC company, the search is over. Excellent service and my technician Isaiah was amazing. Walked me through the process and educated me on each step. Thank you TE certified. You won this customer for life.
Super nice guy. So good to see quality work and professionalism. Please, give this guy some love. Would recommend to anyone needing electrical services.
Very friendly and knowledgeable. Took time to explain the issues and the fixes. Took his time and did not rush.
Arlon did a great job!
Outstanding customer service. Very knowledgeable and professional.
Wayne was exceptional. He was efficient and knowledgeable. He communicated well and answered all my questions.
On Thursday morning, my refrigerator repair person discovered that the water supply to it was leaking under the linoleum floor in my kitchen. Then we discovered that my gas water heater had recently begun leaking! I called TE then, and the schedulers were able to find a cancellation for Friday morning. Demetrius arrived about 11:00am, and worked, with Johan who arrived later, until 7:30pm to install a water box for the refrigerator and install a new electric water heater, for which Alex was assigned to do the electrical work. I really appreciate the long day that Demetrius and Johan put in to complete this urgent work in a timely manner.
Alex assessed the functions of the panel box relative to the DeKalb county code, and worked up four estimates ranging from "must-do-now" to "should-do-future". I really appreciate him laying out these options so that I could make an informed decision relative to urgency vs. cost.
Arlon is so efficient and a superb problem solver.
Elijah was amazing! Very thorough and explained everything top to bottom with detail. Felt comfortable with my decisions with a way to proceed
Great service & fast
As always, DeMarco gives excellent service. Diagnosed the problem. Came with options. Explained everything. Did not rush.
If you haven’t tried, TE certified for your home repair needs, I would highly recommend them.
Mister Nathan, is a very kind and delightful techniciain. He is very knowledgeable in his area. He demonstrated that he knows the electrical system. He worked diligently, cleaned up all of the debris and made great suggestions to the customer as where the cameras maybe installed. He was gentle and patient with the customer. Mr. Nathan. has my trust. When there is a need for the electricity at my home, I will always welcome Mister Nathan for the services. He was calm and very manable.
Professional