When you need air conditioning, heating, plumbing or electrician service in Stone Mountain, GA, you need TE Certified. We have served your home maintenance needs for over 20 years!
We don't quit until you're 100% satisfied with our service. That's why we're one of the highest-rated companies in the Stone Mountain, GA area. Check out the many happy review from your neighbors to see why they choose TE Certified for their electrical, HVAC and plumbing service needs!
Recent Jobs and Reviews in Stone Mountain, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Repwlce 2” pvc ptrap in open ceiling. Rebuild toilet. Reset toilet for stability.
For this job we worked on finishing electrical service so house can get power reconnected which Georgia power successfully did at 5:30 PM Wednesday, March 18 will return next Wednesday and Thursday to label panel and do smoke detectors so we can be ready for final inspection.
Reminder of panel replacement
I have been searching for a good reliable HVAC company, the search is over. Excellent service and my technician Isaiah was amazing. Walked me through the process and educated me on each step. Thank you TE certified. You won this customer for life.
Tech completed a ac inspection only for downstairs system… Tech Check all safeties, cleared drain line, checked amp draws, checked ductwork, checked ac pressures and temperature differential… Tech left recommendations/ estimates that can help with equipment longevity, equipment protection and homeowners health and safety. Customer wants to schedule a CA out Saturday 21st between 10am-12pm… Please review email, to respond to any estimates you can do so by email or calling in to reschedule appointments. *Thanks for choosing TE Certified if you liked your technician service today don’t hesitate to leave a 5 star review!
Dig up meter dig hole at foundation wall in front of home at Watermain service penetration. Trench from meter to foundation wall. Install new HDP water service between meter and home. Transitioned to soft copper through the foundation wall. Tie into existing copper plumbing system inside home. Install new watts 25AUBPRV on Watermain service in crawlspace, install new three-quarter full port ball valve for whole home shut off. Install courtesy valve box in front of existing meter for easy home shut off. Test new plumbing system for leaks Repair foundation on outside and inside crawlspace with hydraulic cement, tar inside and outside of crawlspace/foundation wall to seal. Fill in excavation holes/trench, and clean up. /LIFETIME WARRANTY!!!/
The bare minimum basic repairs to get the system running today. Customer has 12 y/o Trane system that operates for upper level. Noticed water in pan. Pressure levels were normal. Electronic leak search found no refrigerant leaks. Evaporator pan was intact. Noticed that drain line was positioned at incline pitch and was clogged. Filter was clean. Repaired and cleared drain line. Installed wet switch for upgraded water protection. Thermostat was damaged due to water. Replaced with Ecobee thermostat. Main level thermostat was also replaced with Ecobee. Tested heating and cooling. Systems are currently working.
Customer called us out for bidet cover that fell into toilet. Toilet was taken apart by customer prior to arriving. Originally quoted to snake toilet but found that there was nothing stuck inside. Rebuilt toilet and reset it. Tested toilet and it is flushing fine now.
Installed new dryer circuit and outlet in bathroom
Troubleshoot jacuzzi circuit
Perform one system diagnostic for system that services whole home. Found thermostat non-operational. Customer just replaced a ecobee light with a Honeywell. Upon inspecting the wiring it only had four wires and the thermostat was not battery operated. Reconnected the ecobee and inspected the furnace found that the bus bar on the furnace for the W terminal was completely stripped and could not be backed out or tighten. There was a blown fuse, filter was in backwards, dirty blower wheel, the unit was also short 200 CFM’s on the return side for a 3 ton unit, no TE flood protection, no drain pan, improper pitch for the condensate drain line, the outdoor unit was also compacted. Customer selected to go with the bare minimum Band-Aid option and did the low-voltage wiring and fuse. Offered customer to join home care. The bare minimum basic repairs to get the system running today.
For this job, I worked on starting the new electrical service after old service reach the end of its life. Old service was 60 years old and the sheathing came off at the weatherhead, where one phase made contact with the neutral causing the wires to arc and break off. came out Thursday evening and got approval Friday morning to begin the project from homeowner and insurance company. will return Monday and Tuesday to continue and finish the new service. house will be brought up to code electrically to DeKalb County requirements.
Replace old overloaded breaker panel and bring house to the existing electrical code
Troubleshoot fan light flickering
Upon arrival system had two psi in it. Perform leak search and found leak in the evaporator coils. System is from 2014. Furnace is from 1994. Gas valve on furnace is also leaking. Evaporator coils are available and in stock repair quoted but strongly recommend consider considering new system Due to overall age and condition of furnace and other components of AC. Based on our findings today, it might be time to think about getting a brand new system.
Customer has 4 y/o 2-zone Carrier heat pump system that operates for whole house. Air handler located in attic. Noticed water in pan caused by clogged drain line. Cleared drain line, however, recommend drain line replacement due to condition. Installed wet switch and SS2 water safety for water protection. Noticed that main level zone damper was inoperable. Replaced zone damper. Replaced 16x20x1 filter. Customer signed up for HomeCare Program.
Performed no cool diagnostic.7 year old system. Found dirty blower wheel. Dirty condenser coil. Out of tolerance capacitor for outdoor unit. Also drain line has belly pitch recommend replacing with pump and tubing.customer didn’t go with any option. Recommended homecare.
Replace and wire correctly all the switches and outlets in the house Replace led trims around the house
Troubleshoot tripped breaker Installed new recessed lighting
Super nice guy. So good to see quality work and professionalism. Please, give this guy some love. Would recommend to anyone needing electrical services.
Replace living fan
Lightning Inspection
Called out for a backed up home . Pulled basement toilet to clear back up downstairs. Ran sewer machine to clear blockage. Line is open and flowing at this time.Wednesday 2-5 sewer supervisor will be be present to assist with master shower and other present issues. Thanks for choosing TE certified..
Bury exposed landscaping wire
Prepaid Installing (1) dedicated 20a 120v Weather resistant outdoor outlet for the smoker New 20a 120v Circuit from the existing panel to the back patio location New 20a 120v Dual Function Breaker (Arc Fault/GFCI) Sheetrock Wavier -Underneath Laundry Room Panel Box
Replaced thermal expansion tank and properly lunged it to a fixed structure. Removed and replaced the t&p valve on the water heater. No further leaks detected.
-replace old bulbs with new ones -clean out light covers
Very friendly and knowledgeable. Took time to explain the issues and the fixes. Took his time and did not rush.
Arlon did a great job!
Outstanding customer service. Very knowledgeable and professional.
Wayne was exceptional. He was efficient and knowledgeable. He communicated well and answered all my questions.
On Thursday morning, my refrigerator repair person discovered that the water supply to it was leaking under the linoleum floor in my kitchen. Then we discovered that my gas water heater had recently begun leaking! I called TE then, and the schedulers were able to find a cancellation for Friday morning. Demetrius arrived about 11:00am, and worked, with Johan who arrived later, until 7:30pm to install a water box for the refrigerator and install a new electric water heater, for which Alex was assigned to do the electrical work. I really appreciate the long day that Demetrius and Johan put in to complete this urgent work in a timely manner.
Alex assessed the functions of the panel box relative to the DeKalb county code, and worked up four estimates ranging from "must-do-now" to "should-do-future". I really appreciate him laying out these options so that I could make an informed decision relative to urgency vs. cost.
Arlon is so efficient and a superb problem solver.
Elijah was amazing! Very thorough and explained everything top to bottom with detail. Felt comfortable with my decisions with a way to proceed
Great service & fast
As always, DeMarco gives excellent service. Diagnosed the problem. Came with options. Explained everything. Did not rush.
If you haven’t tried, TE certified for your home repair needs, I would highly recommend them.
Mister Nathan, is a very kind and delightful techniciain. He is very knowledgeable in his area. He demonstrated that he knows the electrical system. He worked diligently, cleaned up all of the debris and made great suggestions to the customer as where the cameras maybe installed. He was gentle and patient with the customer. Mr. Nathan. has my trust. When there is a need for the electricity at my home, I will always welcome Mister Nathan for the services. He was calm and very manable.
Professional
I Have Worked With Ben Before. He Is A Knowledgeable And Focused Technician. He Found The Problem Quickly And Got Us Back On Line. Thank You T. E. And Ben For The Quick Service.
Very efficient and professional. Ducting was rerouted and simplified to correct an airflow problem from the original builder
Phil was very detailed with explaining all electrical issues in my home.
Once again, Johan was true to his word. He arrived today and completed the work. He explained every detail regarding his assignment. He was extremely maticulous as he completed the job. My husband witnessed Johan’s professionalism and great work ethic today! Gavin was extremely nice too.
Johan is a wonderful person who understands his trade. He is respectful to customers and explains everything in detail to avoid any confusion! He is the BEST TE technician I’ve ever dealt with. Please share this review with him! Sherrie and Michael Adams
Excellent service!
Arrived as expected, same day service, thorough assessment and explanation, problem resolved
On time . Explained everything and gave me options
TE Certified Great Service
Antonio was very helpful, knowledgeable, and professional. He explained everything and showed me pictures of the work he recommended. I feel like they're really concerned about the customer and their needs.