When you need air conditioning, heating, plumbing or electrician service in Stone Mountain, GA, you need TE Certified. We have served your home maintenance needs for over 20 years!
We don't quit until you're 100% satisfied with our service. That's why we're one of the highest-rated companies in the Stone Mountain, GA area. Check out the many happy review from your neighbors to see why they choose TE Certified for their electrical, HVAC and plumbing service needs!
Recent Jobs and Reviews in Stone Mountain, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Performed 1 system diagnostic for system that services whole home. Found dirty condenser coil, no te flood protection. Single wall flue pipe, failing outdoor capacitor, charred contactor, blower wheel is dirty, blower drawing higher amps due to blower wheel being dirty,unit does have restriction in metering device And evaporator coil is rusted nd dirty will need to do a pull in clean. Unit is located in the garage. Unit is 12 years old and out of warranty. Repairs are available however not recommended due to age of system and cost as well as nature of failures and repairs. Unit s in a locked cage as well. Based on our findings today, it might be time to think about getting a brand new system.
The bare minimum basic repairs to get the system running today.
Troubleshoot electrical issue. ISSUE: back wall on exterior porch lost power LOCATION: exterior porch back wall FINDINGS: they noticed the back wall lost power after their septic tank got replaced a few months ago RESOLUTION: previous homeowners cut a lot of corners during install of the electrical along with plumbing company that replaced septic tank damaged the junction box causing circuit who only receive 90 V instead of 120. Left several estimates to repair and bring the circuit up to code, so it is safe. Left the breaker in the off position. do not recommend turning it on until the issue is fixed. Also, the wire is under sized for the breaker, homeowners are aware.
Troubleshoot lights not working in basement. Reset GFI in kitchen.
The bare minimum basic repairs to get the system running today. Customer has 11 y/o Lennox air handler matched with 5 y/o Goodman heat pump that operates for upper level. System was not cooling due to failed dual capacitor. Replaced 70/5 MFD capacitor. Noticed during inspection that no filter was present. Filter size is 18x24x1. Blower wheel cleaning needed. Water protection is poor. Recommend UV protection. Ductwork is undersized for 5-ton system. Informed customer of all findings. Recommend HomeCare Program for proper maintenance. System is currently working.
Arrived found system not cooling due to bad thermostat and oxidized low-voltage wire. Found no in-line safety no wet switch and no auxiliary drain pan. No PVC clean out. Dirty filter 16×25×1. Dirty blower wheel and dirty evaporator coil. Bad run capacitor for blower motor. Found tree growing extremely close to outdoor condenser coil. The bare minimum basic repairs to get the system running today. Customer approved Band-Aid repairs. Remove the bad thermostat and cleaned up low-voltage wiring. Installed new thermostat and tested.
Showed up within time frame and solved the problem . Gave me options and explained everything. Very pleasant
Replace all tank parts Replace shut off valve
Installed customer supply garbage disposal, and installed new air switch
Performed routine maintenance inspection on 3 y/o Goodman furnace matched with 28 y/o Goodman AC that operates for whole house. Checked amp draws. Cleaned flame sensor. Cleared pressure switch tubing. Replaced 16x25x1 filter. No water protection present. Blower wheel cleaning needed. Gas line installation incorrect with flex line entering furnace. Condensate pump bad. Noticed water in furnace. Pressure levels were low indicating R22 refrigerant leak. Compressor is bad. Condenser electrical components are bad. Condenser coils are damaged. Informed customer of all findings.
Address current leak and failure pin in water distribution system. Hot line underneath the kitchen
Keep existing 150a service and install new 42 space breaker panel. -New safety breakers -Surge protecter -updated grounding -smoke detecters, carbon detecters -permit with Gwinnett County -includes car charger installation
Replace Switch Only
Investigated hot water mixing issues. It appears that the shower valve and diverter valve were incorrectly piped behind tile wall. Left client quote to install dedicated shut off valves to shower to test theory before moving forward with opening tile wall to repipe existing shower valve or to replace shower valve with new. Other option is to have cabinets removed to inspect new pex waterline tie ins for hot and cold feeding wash box. Also left quotes to install new hammer arrestors and repipe laundry drain with appropriate fittings.
Replace light
Installed fan, fan box, and light switch in dining area.
Called out to install garbage disposal re-pipe kitchen sink, drain and run waterline for new icemaker box for refrigerator. Customer agreed to previous estimate we installed. Customer supplied garbage disposal and re-piped under the kitchen sink then ran a new waterline to a new icemaker box installed behind the refrigerator Installed three-quarter ball valve before expansion tank on water heater as a courtesy. Also installed supply line for cup rinse on kitchen sink as a courtesy tested no leaks everything working properly at this time.
Troubleshooting
Installed and replaced shower cartridges in upstairs master bathroom to restore water pressure to hot side
Performed customer 1 system hvac inspection Customer recently changed (20x20x1) system filter. Air handler is 7 years old, heat pump is 7 years old. Checked over all operations of system, advised customer of dirty blower wheel, recommended cleaning, customer declined recommendations at this time. Blower motor capacitor tested good, evaporator coil is very dirty, cleaned drain line, all duct work is secured properly. Checked outdoor unit, condenser coils are dirty, capacitor tested good, contactor is showing signs of pitting part was working, refrigerant levels tested good at this time. System is cooling, recommended blower wheel cleaning, evaporator coil cleaning, condenser coil cleaning and Uv lights. Customer declined all recommendations at this time. Recommended homecare maintenance plan, customer declined recommendations at this time.
Arrived on site homeowner showed me to all three toilets that needed to be replaced. Replaced all three toilets and tested in inspected. Everything works as it should and no leaks at this time.
Our client had a leak on the water main due to a sharp bite fitting installed underground. The defective item was removed from the system, and the repair was made. System was checked for leaks and no leaks were found. Client water pressure is 60 psi. I advised client that if they have another leak on the water service is gonna be best to replace due to improper install installation.
Performed HomeCare routine maintenance inspection on two 16 y/o Trane systems that operates for main and upper levels. Checked amp draws. Cleaned flame sensors. Cleared pressure switch tubings. Replaced two 20x25x1 filters. Installed wet switches and inline safeties for both systems. Performed blower wheel cleaning for both systems. Repaired drain line for upper level system. Recommend UV BlueTube to target and prevent mold growth within system. Pressure levels were normal. Condenser electrical components are good. Informed customer of all findings. Systems are currently working.
Cleared blockage in bathroom toilet near break room with closet auger
Performed customer two system spring homecare maintenance Both systems are 5 years old Changed qty 2 (AprilAire model 413) media filters, cleaned filter for dehumidifier. Checked over all operations for unit Unit A, blower wheel is starting to get dirty, inside system is starting to accumulate dirt build up, tighten all connections on control board, cleaned drain line, condensation pump is working properly. Checked outdoor unit door unit, capacitor and contactor tested good, washed down dirty condenser coils. System is cooling with no issues. Did full elevation of unit b, blower wheel wheel,is clean, inside system is clean, cleaned drain line and made sure condensation pump was working properly. Checked outdoor system capacitor and contactor tested good, cleaned condenser coils, found no issues with either system cooling. Recommended Uv light for both system customer declined recommendations at this time.
Attempt to clear toilet blockage Bottle of endure for preventive maintenance Customer called us out for a toilet blockage. Upon arrival customer stated this first happened yesterday, and they attempted to clear the blockage but were unsuccessful. I tested for a possible mainline blockage but after running water for a long time only the toilet was being affected. I ensured all other drain had proper flow. We attempted the clear the toilet blockage by using the closet auger and after multiple attempts we were successful. I pulled back a piece of fabric that was causing the toilet to not function properly. We tested the toilet by flushing multiple times with and without soft tissue to ensure a proper flush. We left a bottle of endure for preventive maintenance and the customer is satisfied.
Excellent Service
Excellent Service
Juan was awesome! He’s very knowledgeable and provided excellent customer service. We’re very impressed with the level of attention he provided us.
My tech (Jonathan Williams) was very professional, knowledgeable and courteous. He arrived before his scheduled time slot and got the job done right. Thank you Jonathan and TE Certified for the great customer service and quality of work you provide.
Martin displayed exemplary customer service, patience and extensive knowledge of his profession. He answered questions and showed the issues along the way. He was outstanding !!!!! I wanted to buy him lunch to show him how much I appreciated his professionalism, astute knowledge of his craft, most of all his excellent but he refused
Jason was very professional n very knowledgeable about the service I requested. Jason kept me informed of his arrival time n arrived at the appointed time. Jason was efficient, worked at a steady pace n wore booties every time he came inside. He cleaned up. A great experience! Thank you Jason!
Technician Cody, was prompt, courteous and most of all thorough. My relationship with TE Certified continues to remain cemented in my number one call for prompt professional service. I learned long ago the adage that you will forget the price of service but you will never forget a poor job. TE Certified continues to excel in service and delivering the product as promised.
Very personable and professional. Timely, informative and knowledgeable. Would recommend to others.
Excellent Service
Amazing service!
I have been searching for a good reliable HVAC company, the search is over. Excellent service and my technician Isaiah was amazing. Walked me through the process and educated me on each step. Thank you TE certified. You won this customer for life.
Super nice guy. So good to see quality work and professionalism. Please, give this guy some love. Would recommend to anyone needing electrical services.
Very friendly and knowledgeable. Took time to explain the issues and the fixes. Took his time and did not rush.
Arlon did a great job!
Outstanding customer service. Very knowledgeable and professional.
Wayne was exceptional. He was efficient and knowledgeable. He communicated well and answered all my questions.
On Thursday morning, my refrigerator repair person discovered that the water supply to it was leaking under the linoleum floor in my kitchen. Then we discovered that my gas water heater had recently begun leaking! I called TE then, and the schedulers were able to find a cancellation for Friday morning. Demetrius arrived about 11:00am, and worked, with Johan who arrived later, until 7:30pm to install a water box for the refrigerator and install a new electric water heater, for which Alex was assigned to do the electrical work. I really appreciate the long day that Demetrius and Johan put in to complete this urgent work in a timely manner.
Alex assessed the functions of the panel box relative to the DeKalb county code, and worked up four estimates ranging from "must-do-now" to "should-do-future". I really appreciate him laying out these options so that I could make an informed decision relative to urgency vs. cost.
Arlon is so efficient and a superb problem solver.
Elijah was amazing! Very thorough and explained everything top to bottom with detail. Felt comfortable with my decisions with a way to proceed
Great service & fast
As always, DeMarco gives excellent service. Diagnosed the problem. Came with options. Explained everything. Did not rush.
If you haven’t tried, TE certified for your home repair needs, I would highly recommend them.
Mister Nathan, is a very kind and delightful techniciain. He is very knowledgeable in his area. He demonstrated that he knows the electrical system. He worked diligently, cleaned up all of the debris and made great suggestions to the customer as where the cameras maybe installed. He was gentle and patient with the customer. Mr. Nathan. has my trust. When there is a need for the electricity at my home, I will always welcome Mister Nathan for the services. He was calm and very manable.