When you need air conditioning, heating, plumbing or electrician service in Stone Mountain, GA, you need TE Certified. We have served your home maintenance needs for over 20 years!
We don't quit until you're 100% satisfied with our service. That's why we're one of the highest-rated companies in the Stone Mountain, GA area. Check out the many happy review from your neighbors to see why they choose TE Certified for their electrical, HVAC and plumbing service needs!
Recent Jobs and Reviews in Stone Mountain, GA
Customers say: # Customer Service Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service technicians and their work. Customers consistently praise the technicians' knowledge, professionalism, and personable approach. There is a strong recurring theme of appreciation for clear explanations of problems and solutions, with many customers highlighting how technicians took time to ensure they understood the work being performed. Efficiency and thoroughness are frequently mentioned positive attributes, with customers noting that technicians worked diligently to resolve issues, sometimes staying longer to complete important tasks. The reviews convey a sense of trust and comfort with the technicians in their homes. Customers also express high satisfaction with the quality of work performed, often describing it as "excellent" or "fantastic." The overall tone is decidedly positive, with many customers indicating they would recommend the service to others or use it again in the future.
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Job Locations and Reviews
Repaired hole and water service the house
For this job, I conducted lead detection service for original technician Jason. I used ground penetrating, sonar probe, along with the aid of an air compressor to discover the location of the leak leak was found in front yard on the left side of a holly bush just before diminishing underneath the front stoop of the home. Once the line was pressurized and approximately 30 psi I listen to the front stoop and the concrete sidewalk in front of the home. I did not hear any activity there, I moved to the unpaved area just to the left of the sidewalk and I could hear compressed air and water escaping The damage section of the pipe. I followed the sound to. It’s loudest point where I discovered the leak. Due to the fact that the water service passes directly next to a sizable, holly, bush, I would like to notate to the original technician that there may be up to 24 inches of variance in the area located however, the location has been marked with a blue flag.
Perform a systems home care maintenance. Change filter, tested all electrical components, flushed drain line, tested thermostat, Tested both system on cool and heat, checked pressures and refrigerant. System is working properly at this time, however notice biological growth is spreading around duct work, highly recommend to add a germicidal device to the unit to stop the spreading and purify the air. Costumer decided to move forward with repairs and enhancements. Proceed to install UV germicidal light and replace thermostats provided by costumer. Thank you for choosing TE Certified,
As always, DeMarco gives excellent service. Diagnosed the problem. Came with options. Explained everything. Did not rush.
Our client reached out to us in reference to having a water line break because of a freeze. The defective CPVC line was replaced with type A Uponor pipe which works really well on these situations. The new lines were insulated and tested for leaks, was no leaks were found. Current water pressure is 60 psi.
Called out for leak coming from upstairs bathroom ceiling into laundry room below gave customer an estimate for an inspection and to install new wax ring and flange bolts for toilet above because customer had already pulled the toilet. Customer agreed installed waxing flange bolts and caps for toilet turned water onto the toilet found that tank to bowl bolts Were leaking. Customer said he would take care of that himself. I recommended he do a major rebuild on his toilet.
Called out for backed up washer, ran cable throughout to clear blockage of dog hair and lent, blockage cleared tested with water and is flowing.
Replaced bursted angle stop on outdoor kitchen, and insulated exposed water lines with 10 mil insulation tape.
Replaced toilet on main floor half bathroom. Water Pressure to home is 76 so we recommend replacing the Prv because constant high pressure on the toilet parts can lead to them failing sooner.
Performed routine maintenance inspection on 10 y/o Trane furnace matched with 23 y/o Trane AC that operates for upper level and 10 y/o Trane furnace matched with 21 y/o Trane AC that operates for main level. Checked amp draws. Cleaned flame sensors. Cleared pressure switch tubings. Cleared drain lines. Condensate pump operational. Inducer motor for upper level is bad. No water protection for either system. Blower wheel cleaning needed for both systems. Drain line repairs needed. Vinyl tubing for main level is incorrect. Flue venting for main level is single wall and incorrect. Ductwork is inconsistent and damaged for both systems. Evaporator coils are rusted. Pressure levels were low indicating refrigerant loss. R22 based systems. Condenser electrical components are bad. Main level AC breaker is not properly sized. Informed customer of all findings.
Whole home inspection
-replace all outlets in kitchen with brand new ones -redo all connections in outlet boxes -install new cover plates
Replace 8’ vapor tight LED light fixture. Color selective to attempt to match existing fixtures.
If you haven’t tried, TE certified for your home repair needs, I would highly recommend them.
Mister Nathan, is a very kind and delightful techniciain. He is very knowledgeable in his area. He demonstrated that he knows the electrical system. He worked diligently, cleaned up all of the debris and made great suggestions to the customer as where the cameras maybe installed. He was gentle and patient with the customer. Mr. Nathan. has my trust. When there is a need for the electricity at my home, I will always welcome Mister Nathan for the services. He was calm and very manable.
The bare minimum basic repairs to get the system running today. Customer has 12 y/o Goodman furnace that operates for whole house. Furnace located in crawlspace. System was not heating due to bad ignitor. Replaced ignitor. Tested heating. Noticed that flue venting is incorrect, single wall and tape is used to secure. Informed customer of the danger of current flue venting. No water protection present. Blower wheel cleaning needed. Ductwork is inconsistent. Overall efficiency of system is declining. Informed customer of all findings. System is currently working.
Our client reached out to us in reference to have any high water bill and water running down the street. Our client had a broken pvc dresser coupling from a previous repair, possibly from the irrigation guys. The defective piping was replaced test leaks, and no leaks were found. All faucets were purged air and debris. Our client water pressure is at 65 psi. A toilet fill valve was replaced because of debris. Our client is very satisfied.
Provide and install new circuit for new quad outlet setup in the garage attic on a 20a breaker.
Call out for a back up upstairs fixtures were backed up after testing pull the master toilet and ran the cable to the line. blockage seems to be hair and soft tissue. Tested thoroughly line is open and flowing at this time..
Replacing gfci and estimates
Replaced burnt outlet in living room and installed a whole house surge protector at the main panel
Service visit on Generac 22kw standby generator
Troubleshoot and repairs
Service upgrade to 200amps. New QO electrical panel, new outdoor meter with emergency disconnect, new grounding system, whole house surge protector, GFCI protection. Redevice house with new switches and tamper resistant outlets
Performed no heat diagnostic. Found a cracked inducer motor. Rusted and discoloration on burners. Failed pressure switch. Wire harness has many splices. Also condenser coil is dirty. Failed capacitor. Fan motor is drawing high amps. Recommend replacing system due to age and repairs. Based on our findings today, it might be time to think about getting a brand new system.
Cleared blockage in kitchen sink drain with cable machine
Professional
I Have Worked With Ben Before. He Is A Knowledgeable And Focused Technician. He Found The Problem Quickly And Got Us Back On Line. Thank You T. E. And Ben For The Quick Service.
Performed inspection homeowner decided to be on the maintenance plan. Found supply ducts to be low on system requiring 1200 CFM while currently having 990 CFM. Flue pipe out of code told homeowner we recommend to not have the system run. Disconnect box was
Troubleshoot and repair on Generac 17kw standby generator
Very efficient and professional. Ducting was rerouted and simplified to correct an airflow problem from the original builder
Phil was very detailed with explaining all electrical issues in my home.
Once again, Johan was true to his word. He arrived today and completed the work. He explained every detail regarding his assignment. He was extremely maticulous as he completed the job. My husband witnessed Johan’s professionalism and great work ethic today! Gavin was extremely nice too.
Johan is a wonderful person who understands his trade. He is respectful to customers and explains everything in detail to avoid any confusion! He is the BEST TE technician I’ve ever dealt with. Please share this review with him! Sherrie and Michael Adams
Excellent service!
Arrived as expected, same day service, thorough assessment and explanation, problem resolved
On time . Explained everything and gave me options
TE Certified Great Service
Antonio was very helpful, knowledgeable, and professional. He explained everything and showed me pictures of the work he recommended. I feel like they're really concerned about the customer and their needs.
Na
Prompt very communicative and solved the problem . Pleasant experience and efficient
Erik, the plumbing professional, was right on time, polite, respectable, and thorough. This is what I've only experienced with TE Certified whether or not it was electrical or plumbing over several years. Great customer service! And he represents well what TE stands for.
Excellent service!
Very communicative . Kept me well informed . Took extra day but explained the problem . Discovered a problem today but rest seems ok
TE Certified did a great job and followed through on all promises made for time of service and workmanship.
Very efficient and explained everything
Communicates well - prompt - professional - thanks so much DeMarco!
My technician Jonah, exude professionalism, customer service excellence and very astute in his knowledge of locating a problem, he also gave me verbal guarantee through his company if anything should happen surrounding this same problem. He is humble and has a heart for service of the people through his expertise. Thanks Jonah!!!!!
I trust TE Certified. You get what you pay for. For my plumbing job they sent Isaac Daniels to provide me a quote after inspection. He said it will be 16k dollars. I asked him if he himself will be here. He said yes he will be here with his crew and will ensure the job is performed expeditiously. The job would take 3 days but they may be done in 2 days. Isaac showed up for a 20 minutes initially and I never seen or heard from him since. Apparently he is more concerned with closing sales than client communication and satisfaction. He did not deliver with what he told me. No integrity. I would give him a zero rating if I could.
Thank you for reaching out, Frances. We are so sorry to hear expectations were not met. Please reach out to us at 770-291-5566 so we can learn more and work on a remedy.
Excellent service