TE Certified has been providing air conditioning, heating, plumber and electrician service in Powder Springs, GA to residents for more than 20 years. We have been your local choice for repair, replacement, maintenance and inspection of all your home comfort systems.
Area homeowners rely on us to meet all their electrical, plumbing and HVAC needs. Read our reviews and find out why your neighbors consider us to be their nearby home service company in Powder Springs, GA!
Recent Jobs and Reviews in Powder Springs, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Cruz is a wonderful technician. He explained everything that he was going to do, came back and thoroughly explained his findings, and shared a plan to correct the issues. I will definitely call TE for my electrical, HVAC, and plumbing needs.
For this job I performed a condenser cleaning, install of capacitor and hard start kit. System is cooling, thank you for choosing TE.
No Cool Evaporator coil has a refrigerant leak. System is R22 and repairs cannot be made. Coil is 11 years old while furnace/AC are 20 years old. Strongly recommended replacing
Install outlet over fireplace and mount tv
Replaced switch and light fixture at front door.
Will was a phenomenal tech. He identified the issue right away, educated us while working, and successfully corrected the issue efficiently.
Initial observations of Lennox system revealed the outdoor unit fan motor not responding with compressor. Diagnostic analysis revealed a failed capacitor. The capacitor requires replacement for any further testing as the fan motor may have failed as well due to the failed capacitor. Replace capacitor to test and cooled fan motor down allowing it to operate. Ran system for 15 minutes and all operational parameters are within range at this time. The windings may have been damaged, but fan motor is running. A quote to replace the fan motor has been emailed to you if it does fail.
We replaced the ac breaker because the condensing unit manufacture plate indicated that the unit has a minimum ampacity of 23.4 amps and the max circuit breaker size is 40. The builders installed a 25 amp breaker on this unit causing it to nuisance trip. We replaced it with a 40 amp breaker and the a/c is working as intended.
Tech was out for no cooling check system. Found bad capacitor on condenser outdoor unit is needing a chemical cleaning. Tech recommended clearing the drain line as well as UV light to keep the evaporator coil dirty, and bacteria growth spoke with customer. Customer went with The bare minimum basic repairs to get the system running today.
Upon arrival, we met with the owners. The kitchen sink recently clogged. They attempted snaking but were not able to restore flow. The drain is 2” ABS in the crawlspace and runs into a 3” stack. The disposal and drain was removed when we arrived. There is also a cleanout in the kitchen cabinet. We ran the 400 from the cleanout, to the tie-in. We did pull back grease on the cable. Reset the plumbing, tested and confirmed the line is flowing. However, I strongly advised hydrojetting if the drain continues to back up in the future. Perform sink drain cleaning with cable machine. Clear sink drain only. Does not include repairs or main line cleaning. No warranty on drain cleaning.
No Cool - Main Floor System has a severe liquid line restriction and a refrigerant leak at the suction line service valve. Evaporator coil is possibly restricted as well based upon the quality of the installation. Recommend looking into a new AC and coil
Found the pre existing drain line was clogged, warped and misshapen end on both drain lines. Replaced both upland main floor drain lines in the attic, installed SSW and SS1 for flood protection for the main level system Flushed both drainage lines
Replaced two duel function breakers. One of them wouldn’t reset and replacing fixed the issue and the other one is for the fridge intermittently tripping. Told customer if fridge ends up tripping again it is because of the appliance itself and would need to be replaced. Megged circuit and breaker was replaced so only other factor would be appliance. Both breakers were plug on neutral and were replaced with pig tail neutral breakers.
No Cool Failed dual capacitor. System has high head pressure with fairly normal superheat and subcool which is indicative of either a liquid line restriction or noncondensables in the system. Service log indicates system was freezing up over a decade ago. Flue vent is in poor condition.
Leeann is amazing. She is very meticulous and wants to make sure you are happy. She installed a new return vent to help make my upstairs more efficient and fixed ductwork my builder was too shoddy to fix and install correctly on my new build. I wasn’t happy to spend the money on a new build, but I’m glad someone with experience and integrity wanted to get it right for me. Thanks, Leeann!
Tech was out today to install 3 new duct runs, 12 inch was a cut in for a new return upstairs in loft. 10 that went to master bedroom has been replaced. 8inch that went to guest room upstairs next to master bedroom has been replaced. Temperature was 76 and has dropped to 73 . Tested all work. System is operating.
Luis always does great electrical work and we enjoy working with him because he is so knowledgeable and friendly.
Inspect previous work from other contractor on 2014
Today we replaced a faulty receptacle in the primary bedroom and provided options to remedy identified electrical system issue
Full system changeout for basement of home.
Reattached trap. Replaced broken vacuum breaker. Tested for leaks and function, all good. Thank you for choosing T.E. Certified.
Tech was out to install the following. 2 wet switches on up and main level. 1 drain line safety switch on main level system. 2 outdoor condenser cleaning chemically. Check all work that was performed leaving both systems are operating.
Same day service for a hot outlet. Very thorough, explained everything. TE always does a great job job!
Install a dedicated 20 amp circuit for a space heater and redevice the circuit
Customer had another leak under the slab. After leak detection it was determined that the leak was in the same spot. I busted the concrete out and dug a hole down to the water lines. I checked my previous repair and saw no leak. The water was coming from a different direction so we know the leak is under the vanity in the slab. After going over the options the customer opted for the long term fix with is replacing all water lines under the slab. Will be returning to complete work on the 26th.
Homeowner was not getting any hot water. Bradford white 75 gallon natural gas water heater. Located in the garage. Was manufactured in 2022 and is 4 years old and still under warranty. Shut gas off and removed the gas control valve and burner assembly. Had to drive and pick up new parts under warranty. installed new gas control valve and burner assembly. Replaced the sediment trap and tested. Water heater is now working properly.
For this job, I updated lighting in home
Homeowner called us out for a leaking kitchen faucet sprayer. After discussing options with the homeowner, the homeowner chose to move forward with replacement of the kitchen faucet along with the angle stops underneath the kitchen sink. After completion of the work, the system was tested and everything was functioning properly at this time.
Joe called me to let me know he was in route to my home. He arrived a little ahead of time. He's a professional and his customer service and expertise is unmatched. I'll gladly use this company again for my electrical needs.
Replace broken switch and install new single switch box.
Rewired a ceiling fan
Garrett was very professional and highly knowledgeable. He was very thorough and explained my issues in a way that I was able to plainly understand. He made me feel comfortable and confident that my issue would be resolved. He fixed everything timely and efficiently. I will definitely use him for future work.
TE Certified was able to schedule me quickly given the problem I had. Jeff showed up within the scheduled time and was very communicative with the issue we are having. He clearly explained what he was doing and his findings. I am so pleased with TE Certified and Jeff. I called TE based on their Google review and they did not disappoint!!
Ricky was very polite and explained the steps he was taking to fix my needed repairs. I am very pleased with his work. He was also very net, and was sure to clean up the work area after completing the service. I assured him I would call on TE Certified Plumbing when I need other repairs. I will also consider TE Certified if I need electrical work or a new heating and cooling system.
Craig was friendly and very knowledgeable. He did a great job of troubleshooting and resolving the issue.
He was quick, respectful, patient and took the time to explain everything and give me all my options. The work met my expectations and the process was easy.
Garrett did a great job. He was very knowledgeable and did a great job of explaining the scope of his work. He even showed me several photos of the process.
Technician performed the job of an electrician, but was lacking in the love your home experience. He exhibited a lack of self-awareness for items in the home that resulted in him once placing a ladder on an expensive jump rope, creating two holes in the wall and how to cavalier attitude like this was unavoidable. The job required two days which was not an issue, but the lack of transparency when he first arrived explaining what was gonna take place was not in line from previous experiences. I will be reconsidering using the service in the future, as I felt like not every employee shares the company vision.
We are sorry to hear that expectations were not met. Please reach out to us at 770-291-5566 so we can learn more about this.
Very knowledgeable service representative. Cory offers excellent service!
Service, repair
Will showed up when expected and was both knowledgeable and polite. He quickly performed the work and I was satisfied with the result. I would definitely recommend Will and TE Certified.
Seth was excellent very professional provided good customer service will utilize his services again
Jeff did a repair for us in past years and I appreciate his honesty, thoroughness and willingness to get the job done right the first time! We had several items to repair: an indoor/outdoor leak, and expired water heater, a leaky tub faucet and some pipe valve replacements. Jeff is knowledgeable and skilled and made me feel valued as a customer. I also appreciated that he got the job all done in one day. Thank for your dedication to great service!!
Great job and patience to find what he needed to do to complete the job
Very courteous, professional, and patient
Very professional and detailed installer. Highly recommend the company and our I smaller Shuan.
Elliott was awesome! He was thorough and explained everything.
Ryan was very professional from start to finish. He explained the process, gave me the options and executed the plan even though my house threw him a curveball. I highly recommend TE Certified to anyone.
Ben came to our house for our biannual HVAC service. He found a few issues and was very clear about our options and we came up with a great plan to get everything fixed. We’re looking forward to seeing him again!
Excellent service!