TE Certified has been providing air conditioning, heating, plumber and electrician service in Austell, GA to residents for more than 20 years. We have been your local choice for repair, replacement, maintenance and inspection of all your home comfort systems.
Area homeowners rely on us to meet all their electrical, plumbing and HVAC needs. Read our reviews and find out why your neighbors consider us to be their nearby home service company in Austell, GA!
Recent Jobs and Reviews in Austell, GA
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service experiences. Customers consistently praise the technicians for their professionalism, knowledge, and thoroughness in diagnosing and addressing various issues. A recurring theme is appreciation for technicians who take time to explain technical matters in understandable terms, with many customers highlighting the educational aspect of their service interactions. The reviews frequently mention exceptional customer service starting from the scheduling process through to completion of work. Technicians are repeatedly described as courteous, friendly, and personable, with many going "above and beyond" expectations. Customers express high satisfaction with the quality of workmanship, problem-solving abilities, and attention to detail demonstrated by the service providers. The overall tone is decidedly positive, with numerous customers indicating they would recommend the company to others or plan to use their services again in the future. Several reviews specifically mention feeling confident in the technicians' expertise and appreciating their clear communication throughout the service process.
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Job Locations and Reviews
Troubleshot doorbell not working properly any more, I found that the doorbell transformer and chime had failed and needed to be replace so installed a new kit and everything was working properly. The customer needs to also charge the doorbell and then she is going to reinstall the google video doorbell once it’s fully charged. I also completed a homecare electrical inspection and quoted repairs.
Customer is getting new dishwasher installed and needed a shut off valve above the floor. With customer approval I ran a new 1/2 line about 3 ft into cabinets next to dishwasher washer to so the installer can connect the new dish to. Once installed I turn water back off and test for leaks. I disconnect the old water line from dishwasher. Issues is resolved thanks for choosing TE Certified.
Installed a new location outlet over the fireplace by coming off the switch box by the front door and going outside into conduit then over and into the fireplace cavity and up to the new outlet and installed a dual function safety breaker to protect the circuit.
Demo 3 damaged circuits.
At arrival on 06/17/26 Issue: no cool System: whole home/church Finding: dirty air filter, low refrigerant charge (subcool is 5), improper p-trap installed, potentially clogged up drain line, microbial growth in the supply plenum, no wet safety switch. Recommendations: Address the above findings. Homeowner approved to address the above. Installed a wet safety switch Replaced the p trap Added up to 2lbs of R-410A refrigerant to system System is back cooling properly at this time. Set up ecobee app in their phone and showed them how to use it.
The best
Installing ceiling fan
I came out to install a new ceiling fan on your porch. Because the box was covered, I installed a pancake box on the surface of the wood that had been installed to protect your house from the wiring inside the fan canopy. I also took a look at your panel, which is 60 years old and should definitely be replaced before its end of life. I’m including the price for replacing the panel and bringing your house up to code. Thank you for using TE certified electrical! Veaya
Installed/ Provided new Tesla charger next to panel.
I was called back to Wade’s house to replace the leaking coil.
Bbinionesq@gmail.com I was called out to Brandi’s house for a cooling issue. Brandi has lived here for about a year so we performed a thorough evaluation. During the evaluation we discovered the system is from 2012 making it past normal life expectancy, the system was frozen, the float switch had failed, the pan was full of water, the condensation pump and tubing are very old, the dual capacitor has failed, the flue pipe is single wall, the sediment trap is installed incorrectly, the return plenum is duct board and has gotten wet, the contactor is burnt, the condenser fan motor is worn out having leaked out its oil, and the wheel is dirty. Once I thawed the coil to further test the system we discovered the system is likely overcharged with a stuck txt but is mostly working at this time. Due to the age, cost of potential repairs, and reliability replacement is a viable option to update the system to today’s standards.
We troubleshot a tripping breaker and found that the breaker has gone bad so we replaced it
Arrived on site and spoke with the homeowner, who reported noticing a sewer odor originating from the kitchen sink for approximately the past 3 months. Homeowner has lived in the home for about one year and stated the odor is most noticeable after washing dishes, with a lingering smell coming from the sink area. Customer advised that another contractor previously inspected the issue and quoted over $4,000 for replacement of cast iron venting. Inspection Findings • Conducted inspection of the crawl space and observed that the cast iron piping has already been replaced with Schedule 40 PVC. • No visible signs of sewer leakage were found at or near the kitchen drain line. • Homeowner stated that they disconnected and inspected the drain piping recently and found no buildup, debris, or biofilm; piping was holding water properly. • Discussed possibility of a clogged vent, however, no evidence of trap siphoning was reported (P-trap remains full). • Customer also confirmed cleaning of the
Gabe was polite, professional and detailed in his troubleshooting of my AC system. The price is on the high side, but I know he’s done the job right, so that premium for peace of mind is worth the extra cost.
I was called out to Wade’s house for a cooling issue. Wade has lived here for a few years so we performed a through evaluation. During the evaluation we discovered the immediate issue is the coil has leaked out its refrigerant, so we recharged it to temporarily get it functioning, the system is single stage with zoning which is a poor application, the plenums are duct board, the flood protection is minimal, the return ductwork is undersized, the zoning is missing its LAS and bypass, the furnace breaker is oversized, the dual capacitor has failed, the zoning needs a dedicated transformer, and a uv will prevent biological growth in the supply plenum as well as improve the air quality. We will need to return with a new coil to finish repairs.
Arrived and attempted to clear drain line again. Yesterday we tried removing the toilet and it continued backing up. This time I cut the 2” discharge for the kitchen line and removed the 4” wye that was connected with no hub couplings to the vertical cast iron stack. The bottom of the stack is an elbow and that is where the blockage is. Removed wye and ran k60 sectional machine. Made several passes and removed large amounts of wipes and cleared the blockage. Ran machine roughly 35’ downstream in order to thoroughly clear out any remaining debris in the line. Removed cable and reconnected 4” wye and 2” kitchen line and tested for proper function. Flushed toilet in hall bathroom many times. No leaks. Toilet is flushing properly and the line is now draining correctly. Cleaned work area and caulked around the base of the hall bathroom toilet. Customer is satisfied.
Upon arrival, met with customer and spoke with her regarding the issue she is experiencing. Customer showed me inside and to the main level half bathroom. Customer has shut water off to the toilet and stated that the fill valve constantly runs and that the toilet also moves. I diagnosed and confirmed these issues and the toilet is moving a lot. Customer’s water pressure is at a safe level @ 50psi. I presented the customer with options to repair the toilet and the flange as well or replace the toilet. Customer does not have time to have the work performed today and will schedule it in the future. Informed customer that the charge for the travel fee will be discounted from the estimates given when she chooses to perform the work. Customer understands and is satisfied. Customer will be emailed copies of the estimates.
Point of Use GFCI and a new freezer circuit
No Cool Visit Blown hard start and dual capacitor is undersized @ 35/5 when it should be 45/5. The bare minimum basic repairs to get the system running today.
Tech was out for no cooling. Checked at and found the following issues. System not cooling due to system is low on Freon. Oil residue on evaporator coil. This indicates a leak. There are other issues going on with system. Blower wheels need to be clean capacitor on blowers need to be replaced. Blower motor is failing furnaces in rough condition. Outdoor unit is needing a condenser cleaning. Compressor would need to be replaced due to compressor filling capacitor on the outdoor unit needs to be replaced contactor needs to be replaced. due to the type of Freon in system. There is no repairs that can be made. This Freon has been discontinued and parts are no longer available. Spoke with customer about Based on our findings today, it might be time to think about getting a brand new system.
Evaporator coil is frozen. Advised customer to run the fan until we return tomorrow. Unable to diagnose issue Returned to find that the blower motor has failed. The bare minimum basic repairs to get the system running today. Setup HomeCare plan today and applied membership pricing
Performed HVAC Home Care maintenance on all accessible equipment. Checked overall system operation, electrical components, blower performance, refrigerant levels, condensate drainage, thermostat communication, and temperature split. Inspected indoor and outdoor equipment for proper operation and signs of wear. Homeowner agreed to move forward with my bronze option. Installed hard start kit, float switch as well a wet switch to protect the attic from any potential damage. Tested all my work. System is currently operating at time of departure. Discussed overall condition of the system with homeowner and reviewed recommendations for improved system performance, efficiency, and reliability. If you were satisfied with the service I provided today, I would greatly appreciate you taking a moment to leave a review based on your experience.
On today’s visit, Angel’s water heater has not produced hot water all day today and yesterday due to the pilot light being out. At first examination, I saw that there is moisture inside of the pan full of water and inside of the burner assembly. I noticed that water is leaking from the threaded connections of the gas control valve and leaking into the pan. The issue of the water being inside the pan is likely caused from the moisture, putting out the pilot light. I recommended either going through warranty process with Rheem to replace the gas control valve and burner assembly through a warranty swap or my other recommendation is replacing the water heater through TE and warranty through our workmanship, including permit inspection. Also noticed that the T & P. Is not connected to discharge outside of the home if the valve or to ever release water and could potentially flood in that area where the water heater is located. The water heater is guaranteed for 12 years through the manufact
We replaced 1 chandelier and 2 dimmers. The chandelier for the sitting room was broken when I opened the box. We informed the customer and she is going to get a replacement, we will comeback once she has the replacement and replace that chandelier.
Redeviced all outlets on stove countertop outlets in kitchen. Installed GFCI breaker in panel for proper protection and replaced and reworked connections flor stove side countertop circuit.
Today We Installed A Dedicated Circuit For The Front Porch And Replaced The Ring Camera For The Drive Way. Thank You For Choosing TE Certified Electricians. We Work Hard To Give All Of Our Customers A Five Star Experience. Please Take The Time To Fill Out The Attached Survey And Or Leave A Google Review. Mentioning Me And Erfan By Name Goes A Long Way In My Evaluations And Is The Best Way To Let The Office Know How I’m Performing In The Field. Please Feel Free To Reach Out If You Have Any Questions. -Vinny
No cool on the only system due to a bad dual capacitor. Replaced capacitor and system works. Checked amperage on motor and compressor, filter (clean), drain line clear and temperature differential. No other issue at this visit. Contactor getting pitted. Also, recommend to install a blue tube uv light, to improve air quality, and to prevent equipment from build up biological growth inside.
Great Electrician !
James was top notch! He quickly found the issue and repair was seamless! I will ask for him again!
Paris was on time, gave thorough account of problem with the bathroom sink. He supplied the proper parts and corrected the problem in a timely manner. Paris was friendly as well as professional. Cost of repair was reasonable.
Blake was thorough in explaining everything that needed to be done for toilet replacement. His work was outstanding. Blake was professional as well as friendly. I appreciate everything that was completed.
Kind and professional
Excellent Service
Bryan was punctual and very knowledgeable. I appreciated that he listened and went into detail about the services offered. He was also very personable and did an excellent job.
The technician provided superior customer service!
Great service very informative about very thing that was going to be done. We will be calling them back if we ever need to
LeeAnn was wonderful and very helpful. She was very knowledgeable and did a pretty good job. She met me where I was and was very kind and understanding of my situation. This world needs more people like her. Thank you for your help! I really appreciate you!
The gentlemen was very helpful and respectful of my home, using something to cover his shoes when entering. He explained everything and was attentive.
I am really impressed with their expertise. The technician was really knowledgeable and a true professional. He did not scare me into spending more than I had to. He broke down the work items into - urgent vs nice to haves, so I could prioritize within them. He took pictures of the various components in my HVAC, to show me their condition and what to expect. Couldn't be happier.
Great work on the fan exhaust through the roof. The bathroom fan is now connected properly and functions like it should.
Excellent.
Amos, was very professional and resolved my issue and no time flat. Fantastic service.
Great experience. He thoroughly explained our options and the work to be done. He was both charming and professional.
Tyler did a great job with Rick as backup. Explanations along the way were terrific. No more issues!
The guys did a magnificent job with removing the old cast iron pipes with PVC. The new pipes were run better than the old ones and the drains from the house into the basement updated. It was a pleasure hearing the explanations along the way. They were professional and did a great job!
Ryan did a terrific job! We began by going over the various tasks he planned. Explanations were clear and to the point. When the work was complete we went back over all of the electrical connections and everything was great. When I have any other issues with anything else he’s the man!
Casey was great at the explaining what was needed and clear on everything. I enjoyed listening to the various ways things could go wrong and what to do. His work is top of the line.
Outstanding is too low to describe the work performed by Ryan. Very professional and clear to the point on everything. Highly recommended!
Thanks for a wonderful job with the water heater and the other plumbing work
This is not an opinion, but fact. After a few words to get to know the service man, which is a good thing to do, he wasted no time and got the job done quick.