Jonesboro Service and Repairs

Installed and setup ring

Troubleshoot why the outlets are not working, upon inspection, the panel needs replaced due to a burnt bus bar, home owner is getting with insurance company to see about getting the repairs covered

Upon arrival, met with tenant and spoke with him regarding their issue. Customer showed me inside and stated that both toilets on the main level of the home are not flushing and he also noticed water backing up from the shower and tub drain in the master bathroom. The home is on a slab no crawlspace or basement. I confirmed the issue and opened a cleanout located in the front yard. The cleanout is full and there is a blockage past it in the sewer line causing this issue. I called the homeowner and gave options over the phone to clear the sewer line and also recommended getting it camera inspected once it is clear. Customer agreed and after getting signature approval I began work. Ran k60 sectional machine downstream and cleared out roots which were blocking the sewer line. After removing the roots we ran fixtures inside for approximately ten minutes and the line is now draining properly and no longer backing up. Sewer supervisor will return tomorrow 11-2 to camera inspect the line from

For this job, I conducted leak detection services for homeowner. I discovered the leak inside of the home under the slab in the guest bathroom on the main level in the hallway.

Today, as I arrived, I found a severely burned bathroom, which looks like it started the fire in the exhaust fan. Most of the burning and damage centralized around the fan. The wiring in the ceiling and the affected area was melted severely as well. I cut back and removed all wiring in the affected areato a healthy spot and reconnected wires temporarily in a way so power could be turned back on to. I installed three junction boxes in the ceiling to temporary wire connections safely. There was a 15 amp single pole breaker that fed power to a different area of the house, not connected to the burned area that would not turn back on without tripping. None of the wires for that area come through the bathroom, which was burned. I’m going to attach a rough estimate to get everything in the bathroom reinstalled. I do realize that other things may have to be added or changed. That won’t be a problem. If you have any questions about the estimates or need anything else, please feel free to giv

On arrival, customer stated that her toilet was continuously running. Upon an inspection, I found that the fill valve and flush valve for both leaking. The fill valve was overflowing the flesh valves overflow tube. Customer opted to rebuild the tank rebuild the tank no leaks all work was tested. Happy customer.

This option will be to replace meter base outside with a new single eye and install an expansion coupling on riser. Free troubleshoot of bedroom outlets. Replace vanity lights in bathrooms

Called out for multiple backing up toilets. Upon arrival, it was noticed that there is an exterior clean out on the front left side of the home and it appears to be leaking from the cap. When removing the cap, there was a lot of sewage water that came out from the clean out. Ran sewer machine through the clean out to clear an unknown blockage. Tested thoroughly with running water for about seven minutes and flushing the toilets in the bathrooms. Flow has been restored and sewer supervisor has been scheduled for today from 12 to 3 to come out and assess the issue further. Thank you for choosing TE certified!

Today’s I arrived I was told that the kitchen breaker controlling all of the outlets on the counter and island keeps tripping. After resetting the breaker it held properly. I tested all of the receptacles and the breaker and everything was functioning properly. Once he plugged in the black coffee maker, it tripped immediately. He plugged in the white coffee maker and it never tripped. Plug the black coffee maker in again, and it tripped again immediately. Unfortunately, the coffee maker is defective. While we were here, I also talked to him about installing an electrical panel surge protector. He decided to go ahead and do that today. I installed a new 50 amp double pole breaker and the surge protector in the meter base outside. Once all connections were made, and power was engaged, the search protector worked properly. It was great meeting you today! I enjoyed our conversations! If I can ever help you with anything else or you have any other questions, please feel free to call me any

Other contractor brought to the attention of the homeowner that the moisture was very high in the crawlspace upon arrival, checked our installation of the new icemaker box and did not find any issues upon inspecting the crawlspace, found a small drip on the hotline. Upon approval, cut out and repaired section of pipe and installed 3 foot of new copper to fix the leak, restored water and checked over the rest of the crawlspace for other moisture spots and drips and found none at this time.

Arrived at home to evaluate drain from bathroom groupings. Homeowner already had the toilet pulled off and I sent my camera down the toilet flange to start off with my camera. Didn’t go through the correct direction at the double wye so I tried to go from the shower drain I was successful clearing the drain with my camera found that there was a soft blockage. The line is now flowing at this time. I recommended a replacement from the bathroom groupings to just before the penetration to correct improper fittings.

Arrived on site, homeowner showed me to kitchen where whenever Homeowner turned on faucet. It seemed like high water pressure. Homeowner stated that this just started yesterday. Checked water pressure at back of home and noticed water pressure was at approximately 120 psi. Informed Homeowner that pressure should not exceed 80 psi and will recommend to replace existing pressure reducing valve. Tested existing expansion tank. Expansion tank is still at 70 psi. Removed existing pressure reducing valve and install new 25AUB pressure reducing valve. Set pressure to approximately 65 psi. Proper flow has been restored to home. Homeowner is happy and satisfied.

TE Certified Heating & Cooling Service Call – No Heat Summary of Findings: Arrived at the customer’s residence to diagnose a no-heat concern. Inspected the American Standard gas furnace, manufactured in 1994, making it approximately 32 years old. During the inspection, I used a digital inspection camera to examine the internal heat exchanger and discovered a blowout in the heat exchanger. I also observed flames rolling back beyond the combustion chamber, creating a serious safety concern. The damaged heat exchanger and observed flame rollout present potential fire and carbon monoxide hazards. The furnace is unsafe to operate and must remain shut down until the hazardous condition is corrected. The air conditioning system is in better overall condition but is approximately 19 years old and showing signs of aging. The system operates on R-22 refrigerant, and TE Certified does not perform refrigerant-related repairs on these outdated systems. Recommendations and Resolution: Due to

Arrived on site and was directed by the homeowner to the basement area where the water heater and furnace are located. The homeowner explained that Atlanta Gas Light had identified a suspected gas leak at a 90-degree fitting located above the furnace. Upon inspection of the gas piping and associated connections, I also observed that the furnace was equipped with an older-style gas cock valve. I informed the homeowner that replacing the existing valve with a new, appropriate gas shutoff valve was recommended to help ensure reliable operation and proper gas supply to the appliance. An existing copper gas line was also identified and recommended for removal and replacement. With the homeowner informed of the recommended repairs, I removed the existing copper gas line and installed a new stainless-steel gas appliance connector (whip). I replaced the existing shutoff valves serving the furnace and water heater to provide updated connections for both appliances. Additionally, I removed the a

Arrived at home to evaluate kitchen drain after clearing attempt. Sent camera down as far as I can and got to blockage. I recommended a replacement from the kitchen drain to the penetration.

Install customer provided forklift charger and emergency light.

Upon arrival customer stated that they were having issues with Vivint thermostat in the heat/cool settings. Stated that unit did not turn on heat when it was supposed to cut on. Customer stated that thermostat was there when they inherited home. Gas furnace is 9 years old, ac and coil is 9 years old. Did full inspection of system heating and cooling are both working properly. Drain line is clean, installed customer supplied (16x25x1) system filter. Checked heat exchanged and it was in good shape. Gave customer estimate for new thermostat. Advised customer that thermostat may be programmed on a schedule and there is no access to app to adjust. Gave customer estimate for new thermostat. Customer declined recommendations today but requested that estimate be sent via email. System is working at this time.

Upon arrival customer stated furnace was not working, and that unit was constantly running and not turning off even if thermostat was in off position but the ac unit was working but they were having issues with unit freezing. Did full inspection of system. Gas furnace is 21 years old, ac and coil is 2 years old. Found that system has a failed control board. This is causing heat mode to stay activated and ignitor to stay on as well as inducer draft motor. Supply plenum has a lot of biological growth build up inside it. Blower wheel is very dirty, inducer draft motor is pulling high amps, there is no flood protection on system and showed customer where unit is running back towards system and this will cause ac unit not to drain properly. Recommended repair for drain line and adding flood protection customer declined recommendations at this time. Gave customer estimate for repairs on system, advised customer that there still can be more issues with system. Advised customer and showed area

Installed a new ice maker box with hammer arrestor in the kitchen, removed saddle valve that fed previous 1/4” supply to the refrigerator and added a tee and ran a new water line to feed the new ice maker box, cut out box from Sheetrock and secured the Sheetrock back to the wall, sealed both the old and new penetrations, restored the water and tested the install, cleaned up and moved the refrigerator back

Called out for clogged kitchen sink drain. Upon arrival it was explained that the dishwasher was holding water and it was observed that this was true. Kitchen sink appeared to be draining fine after running water on both sides of the sink. Customer chose option to troubleshoot the dishwasher and technician was successful in doing so. Sink and dishwasher were both tested thoroughly after successfully getting the dishwasher to drain. Both the dishwasher and sink are draining properly and flow has been restored. Thank you for choosing TE certified!

Called out to inspect the toilet and give an option to replace the wax ring. Upon arrival, customer explained that the bathroom rug had been soaked with water and she decided that she wanted me to go ahead and pull the toilet and replace the wax ring. After pulling the toilet, it was observed that the offset flange had an unnecessary amount of screws going through it and is not level. Plumbing service is on their way to give the customer options to replace it. It was recommended that to the customer that the offset flange should be replaced because it could cause backups in the future. Service Tech gave customer an estimate for replacement but she decided not to replace the flange and to just have the toilet reset. She was made aware that we are not liable for any issues that could come from the flange being offset and not level. Thank you for choosing TE certified!

Called out to install customer supplied trim kit for shower stall upon inspection found that the valve body would not work with the new trim kit that the customer purchased so I gave the estimate to replace the customer supplied vow body as well. Customer agreed I cut out and replaced the old shower valve with the new customer supplied valve and trim kit and showerhead tested with no leaks installed access panel in the closet on the other side of the wall also found that there was high pressure on the house gave estimate to replace PRV. Customer agreed I cut out and replaced the old PRV with a new one tested no leaks and working properly at this time.

Today we replaced the leaking and 50 gallon water heater with a new Rheem professional model in the garage

Cut and re piped the cold side manifold with pex and added ball valves to each feed to troubleshoot the location of a leak, after adding ball valves, was able to determine that the leaking line in the slab feeds the water heater and the cold feed to the laundry box, the cold to the kitchen sink and ice maker, tied into the main feed in the attic, and ran a new line down to the laundry box, the water heater, and ran a new cold line to feed the kitchen sink and the ice maker, capped off both ends of the feed that is leaking in the slab, added a new pressure reducing valve and ball valve on the main.

Called out for sewage and wipes backing up into downstairs shower. Upon arrival, it was observed that a lot of the floor has been taken up downstairs, customer said it is due to a water heater failure. The water heater has since been replaced. Technician got a high water pressure reading on a hose bib on the back of the home and made the customer aware of it. During the evaluation the exterior clean out in the front of the home was checked and is holding water. A sewer machine was ran through the exterior clean out to clear the blockage. All of the backed up water dropped out and drained fully as well as the water that was holding in the downstairs shower. When pulling back the cable there was a ball of wipes stuck on the end of the cable. Also a new sewer popper clean out cap was installed. Sewer supervisor is scheduled for today from 11 to 2 to come out and run a Camera to see what was causing the issue. Thank you for choosing TE certified!