The issue was a small leak in the basement that just started; I only noticed a few drops of water on the basement floor. TE Certified was the first call in the morning. Having a Home Care Maintenance plan helped with getting a plumber out to my house that afternoon. Cory and Tyler arrived within the arrival window and found the leak in 5 minutes. It was from a washing machine in the laundry room immediately above. They stopped the leak by shutting down the water input to the washer. Then they did an inspection of the rest of the plumbing in the house (Home Care helped). They flushed the water heater and gave me a quote about upgrading the valves feeding the laundry room. Having Home Care was very helpful in stopping one potentially serious problem, in performing some routine maintenance, and in helping me identify a needed upgrade. Thanks TE for another job well done, and for staffing such professional and friendly people!
What Our Customers Say
Chris Wieland , Project Supervisor was here today to advise on my latest project to install an exterior sewer cleanout port. Fascinating camera inspection of the line to determine best location. He gave me some great advice regarding a toilet that we are replacing and annual service on our tankless water heater. Super knowledgeable and helpful! His crew will be coming next week to complete the installation.
Jesse and crew were fantastic to work with! Always on time, very professional, and extremely knowledgeable about how to resolve our water heater issue. Thanks again guys!
Count on us for Thorough, Professional Workmanship
- We look over the water heater for leaks and drips, cracks, rust, faulty electrical connections, improper grounding, loose fittings, excess sediment, water quality, proper expansion tank, and more.
- Our technicians check the anode rods, pressure valve, ventilation, supply lines, drain pipe, pilot light, and temperature settings. Any code violations (gas, electric, clearance, working space, etc.) are noted. We provide a no-obligation quote for any needed repairs (which can generally be completed the same day).
- We maintain your water heater by disconnecting the power, fully flushing the tank to remove sediment buildup, adjusting the pressure valves, tightening loose connections, setting the temperature to homeowner specifications, relighting the pilot, and checking operation.
Straightforward, Detailed Maintenance
Of course, a water heater inspection (minus the maintenance) is always part of our TE Certified Plumbing System Evaluation. Either inspection provides an important record for reselling your home. To learn more about our water heater services, give us a call at 770-667-6937 !
Water Heater Maintenance FAQs
What are the risks of skipping regular water heater maintenance?
- Skipping maintenance can lead to sediment buildup, reduced efficiency, and even system failure. It may also void your warranty and shorten the unit's lifespan.
How often should I schedule maintenance for my water heater?
- Water heater maintenance should be scheduled annually. If the home has hard water or is on a well, homeowners should consider scheduling maintenance bi-annually.
Can sediment buildup really affect my water heater’s efficiency?
- Yes. As sediment in the bottom of the water heater builds up, the nominal capacity for the water heater decreases. Most often when the water heater is not maintained, the sediment reaches a point where it encases the temperature sensor or element which severely decreases the efficiency of the water heater. In tankless units, elevated levels of sediment/mineral buildup can decrease the inner diameter of the heat exchanger where the water is heated up. This will decrease the amount of water that can be heated before entering the system as well as increasing the workload of the tankless.
Does water heater maintenance differ between gas and electric models?
- No. All tank type water heaters should be flushed at least annually. The temperature and pressure relief valve or T&P should be checked annually for proper safety functions. A water heater anode rod should be inspected or replaced every five years.
